[Remote] Renewal Coordinator

Note: The job is a remote job and is open to candidates in USA. Angle Health is an AI-native, integrated healthcare company focused on making the healthcare system accessible and transparent. The Renewal Coordinator will manage the renewal process, serving as a key contact for brokers and clients, ensuring a smooth and efficient experience.ResponsibilitiesMonitor upcoming renewals and proactively follow-up with clientsPrepare and deliver renewal quotes and agreements in a timely mannerCoordinate with the renewal manager, software engineers and account management to ensure a smooth renewal process from end to endTrack and manage the renewal pipeline using CRM tools (HubSpot)Address customer questions or concerns regarding renewal terms, pricing, and service levelsWork directly with the Renewal Manager to proactively identify risks to renewalMaintain accurate records of renewal status and performance metricsImplement renewal groups once an agreement is reachedImprove and streamline the renewal process based on client and team feedbackSkillsAssociate's or bachelor's degree in Business, Communications, or a related field1–3 years of experience in client service, sales, account management, or a similar roleExcellent verbal and written communication skillsStrong attention to detail and time managementComfortable working on multiple projectsTeam player with a client-centered approachKnowledge of the health insurance industryBasic understanding of contract terms and pricing structuresFamiliarity with Excel or Google Sheets for data analysisFamiliarity with ZenDesk for communication managementFamiliarity with the CRM HubSpotBenefits100% company-paid comprehensive health, vision & dental insurance for you and your dependentsSupplemental Life, AD&D and Short-Term Disability coverage optionsDiscretionary time offRelocation assistancePaid parental leave and flexible return to work policyWork-from-home stipend for remote employeesCompany provided meals for in-office employees401(k) accountOpportunity for rapid career progressionOther benefits coming soon!Company OverviewAngle Health provides a technology-enabled health insurance platform to simplify employer-sponsored healthcare benefits. It was founded in 2019, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.anglehealth.com.



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