[Remote] Remote Retention Specialist

Note: The job is a remote job and is open to candidates in USA. DISH TV is a Fortune 250 company known for its innovative products and services. They are seeking a Retention Specialist to handle inbound customer interactions, influencing purchasing decisions and maintaining customer relationships with honesty and integrity. Responsibilities Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do Skills Minimum 1 year of experience in a quota-carrying sales role required Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity Full-time; hours may include evenings, weekends or holidays High school diploma/GED required Pre-employment screen Smartphone/device with active network connection Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors Employee responsible for all setup costs (except where required by law) Associate's or Bachelor's degree a plus Benefits Paid training Time off Medical Dental Vision Life Insurance packages HSA 401(K) with company match Employee Stock Purchasing Program Tuition Reimbursement Complimentary DISH TV Deep discounts on Sling TV and Boost Mobile plans Company Overview Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. It was founded in 1980, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is