[Remote] Remote Retention Specialist

Note: The job is a remote job and is open to candidates in USA. DISH TV is a Fortune 250 company known for its innovative products and services. They are seeking a Retention Specialist to handle inbound customer interactions, influencing purchasing decisions and maintaining customer relationships with honesty and integrity.ResponsibilitiesField inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 companyInfluence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and servicesCustomer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we doSkillsMinimum 1 year of experience in a quota-carrying sales role requiredMust have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrityFull-time; hours may include evenings, weekends or holidaysHigh school diploma/GED requiredPre-employment screenSmartphone/device with active network connectionHome workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitorsEmployee responsible for all setup costs (except where required by law)Associate's or Bachelor's degree a plusBenefitsPaid trainingTime offMedicalDentalVisionLife Insurance packagesHSA401(K) with company matchEmployee Stock Purchasing ProgramTuition ReimbursementComplimentary DISH TVDeep discounts on Sling TV and Boost Mobile plansCompany OverviewOur adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. It was founded in 1980, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is https://www.dish.com.



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