[Remote] Remote Loan Advisor - Purchase
Note: The job is a remote job and is open to candidates in USA. Freedom Mortgage is a company focused on providing financial solutions, and they are seeking a Remote Loan Advisor. The Loan Advisor role involves assisting customers with loan applications, analyzing financial information, and ensuring compliance with sales processes while delivering excellent customer service.
Responsibilities
• Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program
• Assists customers in discussing financial objectives and goals and takes the initial loan application
• Clearly communicates the loan program terms and benefits available to the customer as well as the loan process
• Ensures all required documents are returned and disclosures are signed in a timely manner
• Follows our sales process and QA requirements to remain compliant
• Continually meets and/or exceeds the Sales KPI’s set by Management
• Is responsive to customers’ needs and expectations
• Has excellent communication skills and is clear, concise, and professional when speaking with customers
• Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines
• Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines
• Maintains a professional image and standards consistent with company policies and procedures
• Maintain regular and punctual attendance
• Performs other related duties as assigned
Skills
• High School Diploma required
• At least one (1) year of mortgage sales experience
• NMLS/SAFE, at least 1 active license or at a minimum, the ability to be licensed without having to retake the SAFE exam
• Ability to read and comprehend instructions, correspondence, memos, and workplace policies
• Ability to analyze, interpret general business periodicals, professional journals, procedures, and governmental regulations
• Ability to write professional correspondences
• Ability to write routine business reports
• Ability to speak effectively with other employees and/or customers
• Ability to present formal information in one-on-one and small group situations to customers and employees
• Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the public
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to carry out detailed written and/or verbal instructions
• Ability to solve problems involving concrete variables in standardized situations
• Ability to define problems, collect data, establish facts, and draw valid conclusions
Company Overview
• Freedom Mortgage is a full-service mortgage lender with strong customer service and a unique streamlined process. It was founded in 1990, and is headquartered in Mount Laurel, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is https://www.freedommortgage.com.
Apply Now
Apply Now
Responsibilities
• Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program
• Assists customers in discussing financial objectives and goals and takes the initial loan application
• Clearly communicates the loan program terms and benefits available to the customer as well as the loan process
• Ensures all required documents are returned and disclosures are signed in a timely manner
• Follows our sales process and QA requirements to remain compliant
• Continually meets and/or exceeds the Sales KPI’s set by Management
• Is responsive to customers’ needs and expectations
• Has excellent communication skills and is clear, concise, and professional when speaking with customers
• Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines
• Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines
• Maintains a professional image and standards consistent with company policies and procedures
• Maintain regular and punctual attendance
• Performs other related duties as assigned
Skills
• High School Diploma required
• At least one (1) year of mortgage sales experience
• NMLS/SAFE, at least 1 active license or at a minimum, the ability to be licensed without having to retake the SAFE exam
• Ability to read and comprehend instructions, correspondence, memos, and workplace policies
• Ability to analyze, interpret general business periodicals, professional journals, procedures, and governmental regulations
• Ability to write professional correspondences
• Ability to write routine business reports
• Ability to speak effectively with other employees and/or customers
• Ability to present formal information in one-on-one and small group situations to customers and employees
• Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the public
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to carry out detailed written and/or verbal instructions
• Ability to solve problems involving concrete variables in standardized situations
• Ability to define problems, collect data, establish facts, and draw valid conclusions
Company Overview
• Freedom Mortgage is a full-service mortgage lender with strong customer service and a unique streamlined process. It was founded in 1990, and is headquartered in Mount Laurel, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is https://www.freedommortgage.com.
Apply Now
Apply Now