[Remote] Remote E-commerce Estimated Delivery Date Administrator
Note: The job is a remote job and is open to candidates in USA. Signet Jewelers is the world's largest retailer of diamond jewelry, committed to a people-first approach. The Remote E-commerce Estimated Delivery Date Administrator will manage the Actual Arrival Date calculations for all online products, ensuring accuracy and alignment across various teams and systems.ResponsibilitiesEnsures accurate calculation and online customer facing display of Actual Arrival Dates for all US Signet Banners for stocked products across all fulfilment methods during non-peakClosely monitor performance and accuracy of Nextuple AIML Predictive and Configured AADs for drop ship skusPartner with Nextuple resources and Signet Tech owners to plan, execute and evaluate model retrainings and associated Meta Data OutputsEnsure alignment in data between Signet systems and Nextuple and identify appropriate buffer days and/or blacklisting for model when necessary to maintain integrity of AADsMaintain accurate outage dates for all vendors, DCs, Stores, and Carriers in Hybris, PIM and IMSBuilds and executes Holiday plans for managing AAD data to ensure calculation and online customer facing display of Actual Arrival Dates for Stocked Skus for all US Signet Banners across all fulfillment types in accordance with established sku level guaranteed order cut off dates and timesCompile and submit all Drop Ship Vendor Sku Holiday Cut Off Dates to Nextuple, make necessary updates through the holiday period, including identifying newly added skus and the corresponding Holiday Cut OffsExecution of reconciliations across Signet records, PIM data and Nextuple to ensure constant data alignmentResponsible for working with Manager to build governance around entry and management of AAD data, and maintaining documentation of processes and procedures related to AAD DataExecute regression UAT to validate accurate AAD calculation for all banners and all fulfillment types for each Hybris Release (approx.. 18 per year)Responsible for identifying, reporting, and tracking any bugs impacting AAD in lower environments or in productionServe as business resource in support of any project or enhancement that directly impacts AAD calculation logic, or Customer Facing AAD messaging or display related to websites or online order communicationSkillsManagement of all aspects of the Actual Arrival Date (AAD) for all online skus -both drop ship and stocked product- for all bannersManaging all data impacting AAD calculation for all products, DC's (including SFS), and vendors during non-peak timesBuilding and executing the AAD management plan for all skus/DC's/Vendors to support identified Guaranteed Order Cut Offs for holidaysServing as the business partner for Nextuple Vendor whose application provides the AIML Predictive Delivery Dates for Drop Ship skusExecuting UAT on AAD for all Hybris ReleasesServing as the primary business support resource for all projects/enhancements that impact AAD calculation logicEnsuring accurate calculation and online customer facing display of Actual Arrival Dates for all US Signet Banners for stocked products across all fulfilment methods during non-peakMonitoring performance and accuracy of Nextuple AIML Predictive and Configured AADs for drop ship skusPartnering with Nextuple resources and Signet Tech owners to plan, execute and evaluate model retrainings and associated Meta Data OutputsEnsuring alignment in data between Signet systems and Nextuple and identifying appropriate buffer days and/or blacklisting for model when necessary to maintain integrity of AADsMaintaining accurate outage dates for all vendors, DCs, Stores, and Carriers in Hybris, PIM and IMSBuilding and executing Holiday plans for managing AAD data to ensure calculation and online customer facing display of Actual Arrival Dates for Stocked Skus for all US Signet Banners across all fulfillment typesCompiling and submitting all Drop Ship Vendor Sku Holiday Cut Off Dates to NextupleMaking necessary updates through the holiday period, including identifying newly added skus and the corresponding Holiday Cut OffsExecuting reconciliations across Signet records, PIM data and Nextuple to ensure constant data alignmentWorking with Manager to build governance around entry and management of AAD dataMaintaining documentation of processes and procedures related to AAD DataExecuting regression UAT to validate accurate AAD calculation for all banners and all fulfillment types for each Hybris Release (approx.. 18 per year)Identifying, reporting, and tracking any bugs impacting AAD in lower environments or in productionServing as business resource in support of any project or enhancement that directly impacts AAD calculation logic, or Customer Facing AAD messaging or display related to websites or online order communicationCompany OverviewSignet Jewelers engages in the retail sale of jewelry and watches in the United States, the United Kingdom. It was founded in 1950, and is headquartered in Akron, Ohio, USA, with a workforce of 10001+ employees. Its website is http://www.signetjewelers.com.