[Remote] Remote | Customer Support | Cruise Specialist

Note: The job is a remote job and is open to candidates in USA. Travel Planning Careers is seeking service-focused and detail-oriented individuals to join their team as Customer Support Cruise Specialists. This entry-level role involves assisting clients with cruise planning and providing a smooth booking experience from start to finish, with training and support provided.ResponsibilitiesAssist clients with exploring cruise options, itineraries, and onboard experiencesSupport the booking and confirmation process for cruise reservationsRespond to customer questions regarding destinations, cruise lines, and travel requirementsReview reservation details to ensure accuracy, including dates and traveler informationMaintain organized records of client bookings and communicationsProvide timely follow-up and support before and after travelSkillsStrong communication skills with a customer-first approachDetail-oriented with the ability to stay organizedComfortable using online systems and booking toolsAbility to work independently in a remote or structured environmentCustomer service, hospitality, or administrative experience is helpful but not requiredBenefitsStructured onboarding and role-specific trainingAccess to cruise booking platforms and travel resourcesOngoing development and supportFlexible work environmentCollaborative and team-oriented cultureCompany OverviewTravel Planning Careers connects individuals with opportunities in the travel industry through flexible and remote travel planning, booking coordination, and customer service roles. It was founded in 2017, and is headquartered in , with a workforce of 11-50 employees. Its website is https://aisleandabroad.online/.