[Remote] Remote Customer Service Specialist

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company that operates in the customer support industry, providing remote assistance to customers across the United States. The Remote Customer Service Specialist role focuses on delivering high-quality customer support through inbound phone and email communication, maintaining positive customer interactions, and contributing to overall service quality.ResponsibilitiesHandle inbound customer inquiries via phone and emailProvide timely and professional issue resolutionAccurately document customer interactionsIdentify recurring concerns and escalate when necessaryMaintain a positive, solution-focused customer experienceParticipate in training sessions and team meetingsSkillsMust reside in the United States and have legal work authorizationWindows computer or laptop (Mac devices not permitted)High-speed, stable internet connection (preferably wired)Ability to use multiple systems and browser tabsQuiet workspace suitable for professional callsBasic computer skills including email and web platformsUSB or wired headset with microphoneWebcam for training and meetingsPrevious remote work experienceBackup internet or contingency planMinimum 12 GB RAM (preferably 16 GB)Windows 11 operating systemOffice 365 (MS Teams)Strong English communication skills with clear speaking voiceComfortable learning and using new systemsReliable attendance and strong time managementPositive attitude and professional customer approachPrevious customer service or call center experience preferredExperience in medical, healthcare, or appointment-based environments is advantageousCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.