[Remote] Remote Customer Service Specialist

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company that operates in the customer support industry, providing remote assistance to customers across the United States. The Remote Customer Service Specialist role focuses on delivering high-quality customer support through inbound phone and email communication, maintaining positive customer interactions, and contributing to overall service quality. Responsibilities Handle inbound customer inquiries via phone and email Provide timely and professional issue resolution Accurately document customer interactions Identify recurring concerns and escalate when necessary Maintain a positive, solution-focused customer experience Participate in training sessions and team meetings Skills Must reside in the United States and have legal work authorization Windows computer or laptop (Mac devices not permitted) High-speed, stable internet connection (preferably wired) Ability to use multiple systems and browser tabs Quiet workspace suitable for professional calls Basic computer skills including email and web platforms USB or wired headset with microphone Webcam for training and meetings Previous remote work experience Backup internet or contingency plan Minimum 12 GB RAM (preferably 16 GB) Windows 11 operating system Office 365 (MS Teams) Strong English communication skills with clear speaking voice Comfortable learning and using new systems Reliable attendance and strong time management Positive attitude and professional customer approach Previous customer service or call center experience preferred Experience in medical, healthcare, or appointment-based environments is advantageous Company Overview RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is