[Remote] Remote Customer Service Specialist

Note: The job is a remote job and is open to candidates in USA. RemoteHunter operates in the customer support space, providing assistance to customers across the United States. The Remote Customer Service Specialist role is designed to support customers by handling inquiries and resolving issues through phone and email communication, contributing to positive customer experiences and service quality.ResponsibilitiesHandle inbound customer inquiries via phone and emailProvide timely and professional issue resolutionAccurately document customer interactionsIdentify recurring concerns and escalate them as necessaryMaintain a positive and solution-focused customer experienceParticipate in training sessions and team meetings to ensure service qualitySkillsCurrent residency in the United States with legal authorization to workStrong English communication skills with a clear speaking voiceReliable attendance and strong time management skillsPositive attitude and professional approach to customer interactionsPrevious remote work experienceComfortable learning and using new systems and multiple browser tabsA quiet, dedicated workspace suitable for professional callsWindows computer or laptop with Windows 11 (Mac devices are not permitted)Minimum 12 GB to 16 GB RAMHigh-speed, stable internet connection (preferably wired) with a contingency backup planUSB or wired headset with a microphoneWebcam available for training and meetingsProficiency with Office 365 (specifically MS Teams)Previous customer service or call center experienceExperience in medical, healthcare, or appointment-based environmentsCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.



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