[Remote] Remote Customer Service & Sales Representative – Career Change Opportunity (Training Provided | No Cold Calls)

Note: The job is a remote job and is open to candidates in USA. Ian Graham Agency, LLC is a remote financial services agency focused on mentorship and integrity. They are seeking a Customer Service & Sales Representative to assist individuals who have requested information, providing a positive customer service experience while working remotely.ResponsibilitiesFollow up with individuals who requested information online, by phone, or through mailProvide a positive customer service experience via Zoom or phone appointmentsExplain coverage options clearly and help clients complete simple applicationsUse a step-by-step process supported by training, scripts, and mentorshipWork independently from home while staying connected to a supportive remote teamSkillsExperience in customer service, sales, education, hospitality, retail, or administrative workReliability and a people-focused attitudeWillingness to learn a new skill set with structured guidanceAbility to work independently from homeU.S. Citizens or Permanent Residents able to pass a background checkStrong customer service or people-facing experienceSelf-motivated professionals comfortable working from homeIndividuals open to coaching and following a proven systemBenefitsCommission-based compensation with monthly bonus opportunitiesPerformance-based increases available every 2–3 monthsNo quotas and no cap on incomeFully remote, work-from-home environmentWarm leads provided — no cold callingStructured training and one-on-one mentorshipOpportunity to build a long-term career without returning to schoolCompany OverviewAs a financial services agency, Ian Graham Agency, LLC offers mortgage protection, final expense, retirement solutions, college savings strategies, term and whole life insurance options, and debt elimination programs. It was founded in undefined, and is headquartered in Grandville, Michigan, US, with a workforce of 11-50 employees. Its website is https://iangrahamagency.com.