[Remote] Remote Customer Service Representative

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company operating in the customer service outsourcing industry, providing mission-critical support services for Fortune 100 companies and government entities. They are seeking a Remote Customer Service Representative to handle inbound inquiries and maintain customer satisfaction in a fast-paced environment.ResponsibilitiesManage a high volume of inbound customer calls efficientlyListen actively to understand and address customer needsProvide information regarding payments and benefits from state or federal agenciesAssist with transaction inquiries and account status updatesProcess transactions via web-based applications accuratelyCommunicate empathetically while ensuring confidentiality and complianceMaintain knowledge of relevant programs, policies, and technologiesSupport team operations during peak periods or absencesSkillsMinimum age of 18 and possession of a High School Diploma or equivalentAt least 6 months of experience in customer service, call center, or dispatch rolesSuccessful completion of background check, credit check, and security fingerprintingCompliance with camera requirements for meetings and trainingVerified, secure, reliable, high-speed internet connectionDedicated work area with desk, chair, electrical outlet, and direct LAN connectionEquipment provided by the organizationInternet speed test minimum of 50 Mbps upload and 50 Mbps downloadWorking knowledge of computers and Windows applicationsOver 1 year of previous call center experienceBenefitsWork from home arrangementComprehensive benefit options including health insurance, dental and vision programs, life and disability insuranceRetirement savings planPaid holidays and paid time off (PTO), vacation, and sick timeCareer growth opportunities in a supportive environmentCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.