[Remote] Remote Customer Service & Inbound Sales Representative

Note: The job is a remote job and is open to candidates in USA. PrincePerelson and Associates is partnering with an innovative financial technology company to hire Customer Service & Inbound Sales Representatives. This role involves answering inbound calls, guiding customers through loan applications, and delivering exceptional service in a remote environment.ResponsibilitiesAnswer inbound calls from customers who have already expressed interest in loan productsGuide customers through the application process and answer questions along the wayExplain products and services clearly and professionallyFollow up with customers to help complete pending applicationsDeliver exceptional service through phone and written communicationDocument customer interactions and maintain accurate account informationAchieve individual and team performance goalsSkillsCustomer service experience requiredStrong communication, listening, and problem-solving skillsComfortable working with goals and metricsReliable internet connection and dedicated home workspaceCall center experience preferredSales experience or interest in a performance-driven environment preferredExperience with CRM systems is a plusAbility to multitask and stay organized in a remote environmentBenefitsQuarterly Bonus Opportunity (up to $1,000)Medical, dental, and vision insuranceMental health benefits401(k) with company match and Roth optionPaid time off and paid holidaysPaid parental leaveEmployee recognition and rewards programsCareer advancement opportunitiesCompany OverviewPrincePerelson was founded on the belief that discovering the right talent means going beyond a position description and words on a resume. It was founded in 1992, and is headquartered in Salt Lake City, UT, US, with a workforce of 11-50 employees. Its website is http://www.perelson.com.