[Remote] Remote Client Success & Sales Support Analyst, Governance Risk & Compliance

Note: The job is a remote job and is open to candidates in USA. Insight Global is seeking an Analyst to fill a key role for one of their virtual third-party healthcare navigator clients. The Client Success and Sales Support Analyst will manage the security questionnaire process and serve as a resource for Sales and Client Success teams on security-related inquiries. Responsibilities • Manage and streamline security questionnaire process • Own the end-to-end workflow when clients or prospects request information about security practices • Organize questions, assign them to appropriate teams (such as IT, Engineering, and Legal), and ensure responses are accurate, complete, and professionally presented • Coordinate across departments to reduce the burden on Client Success Managers, track progress, and maintain timelines • Perform a thorough quality check before sending any questionnaire to a client to guarantee clarity and completeness • Work closely with leadership to improve processes, set measurable goals, and reduce turnaround times • Serve as the primary resource for Sales and Client Success teams on all security-related inquiries • Join client and prospect calls to confidently address security concerns and build trust • Maintain and promote a centralized 'Trust Center' with FAQs and documentation to proactively answer common questions • Assist with contract reviews by collaborating with Legal to ensure security clauses are properly addressed • Support vendor risk management by helping identify and manage high-risk vendors and ensuring compliance with security standards Skills • 3–5+ years in security, risk management, or GRC (Governance, Risk, and Compliance) • Prior experience in a client-facing role with the ability to explain complex security concepts to technical and non-technical stakeholders • Strong project management, great communication (especially explaining technical stuff simply), and ability to juggle multiple deadlines • Proven ability to manage client/prospect security questionnaires, RFPs, and security assessments • Familiar with security frameworks like HIPAA and SOC 2 Benefits • Medical, dental, and vision insurance • HSA • FSA • DCFSA account options • 401k retirement account access with employer matching • Paid sick leave • Other paid time off as provided by applicable law Company Overview • Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government. It was founded in 2001, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job