[Remote] Remote Bilingual Customer Service - OrderID: 5118
Note: The job is a remote job and is open to candidates in USA. The TemPositions Group of Companies is seeking a friendly and professional Remote Bilingual Customer Service Representative to provide support to customers in both English and Spanish. This remote position involves assisting customers by phone, email, and chat, answering questions, and resolving issues while delivering excellent customer service.ResponsibilitiesRespond to customer inquiries in English and SpanishAssist customers with questions, concerns, and service requestsResolve issues efficiently and professionallyDocument customer interactions accuratelyEscalate complex issues when necessarySkillsFluent in both Spanish and EnglishMinimum 6 months of customer service experience in an office setting or remoteStrong communication and customer service skillsAbility to work independently in a remote environmentMust be computer proficient and have reliable internet accessAvailable to work morning or afternoon shiftsMust be available to work weekends; scheduled days off will be during the weekCompany OverviewThe TemPositions Group of Companies is a staffing and recruiting company providing temporary, contract, and direct hire staffing solutions. It was founded in 1962, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is http://tempositions.com.