[Remote] Remote Bilingual Collections Account Representative
Note: The job is a remote job and is open to candidates in USA. ARS National Services is a company that focuses on helping consumers navigate financial difficulties. They are seeking a Bilingual Collections Account Representative to handle calls, analyze financial situations, and negotiate payment plans while working remotely. Responsibilities Handle inbound/outbound calls with empathy and confidence Analyze financial situations and offer tailored solutions Negotiate payment plans, settlements, and full repayments Stay sharp with quality and FDCPA compliance Keep accurate records and collaborate with team leads Engage with your team on camera during shifts Skills Candidates MUST reside in the Jacksonville, FL area and be able to work from home Fluent in English and Spanish High school diploma or GED Strong communication skills — assertive, clear, and professional Critical thinking + active listening Comfort with basic math Basic computer skills & reliable high-speed internet Must pass background and drug screening Collections, sales, or call center experience Benefits Full benefits (Medical, Dental, Vision, 401k) PTO starts right away + 8 paid holidays & 1 floating holiday Company Overview ARS is a proven leader in the accounts receivable management industry. It was founded in 1987, and is headquartered in Escondido, California, USA, with a workforce of 201-500 employees. Its website is