[Remote] Remote Aviation Analyst

Note: The job is a remote job and is open to candidates in USA. ClancyJG International is seeking a Remote Aviation Analyst to support the FAA's UAS Support Center. The role involves answering drone-related inquiries from various stakeholders, conducting research, and providing tailored responses based on FAA regulations.ResponsibilitiesAnswer drone-related inquiries from internal and external FAA stakeholdersWork inquiries coming into the web contact form, researching each one and writing a response tailored to the factsSupport internal FAA customers across lines of business with regulatory questions and coordinated responsesAnswer inbound calls to the UAS Support Center line and follow up with outbound calls when an email needs a conversationTriage and route questions across Part 107 waivers, airspace authorizations (LAANC and FAADroneZone), drone registration, remote pilot certification, and recurrent trainingWalk public safety agencies, federal departments, and private operators through Certificates of Waiver or Authorization (COAs) and Section 44807 exemption requirementsHandle questions on Part 91 public aircraft operations, state and local drone regulations, stadium TFRs, NOTAM requirements, and drone sighting reportsWrite up decisions, escalations, and recurring question patterns so team leads can roll them into policy and guidance updatesFlag trends from the inbox and phone queue that point to regulatory gaps or places where public guidance is falling shortSupport working groups with the technical write-ups, SOP updates, and FAQ revisions that come out of what callers are askingSkillsBachelor's degree in a related field plus 5 years of direct aviation experience in flight operations. Degree can be waived with 10+ years of relevant experienceWorking knowledge of UAS systems, capabilities, and current technologiesComfortable on the phones and in a busy inbox with a mixed audience: internal FAA stakeholders, recreational fliers, commercial operators, government agencies, and mediaClear written communication. Your emails go out under the FAA's nameActive Public Trust investigationCurrent authorization to work for the FAAUAS regulatory experienceCommercial pilot certificate, ATP, or Aircraft Dispatcher certificatePrior FAA AVS, AFS, or UAS Integration Office experiencePrior call-center, help-desk, or constituent-services experience in a regulated environmentBenefitsFully remote, full-time. No relocation, no commute.Company OverviewClancyJG International provides air traffic control, engineering, graphic design and video conferencing services to space industry. It was founded in 2007, and is headquartered in Lancaster, California, USA, with a workforce of 51-200 employees. Its website is https://clancyjg.com.