[Remote] Remote Application Analyst (Document Accessibility and Alternate Format)

Note: The job is a remote job and is open to candidates in USA. Crawford Technologies is an award-winning, global provider of high-value solutions for high-volume documents, seeking a motivated and detail-oriented Accessibility Application Analyst to join their Accessibility Center of Excellence (ACE) Services team. This role involves applying accessibility standards, managing proprietary software, and assisting with document accessibility assessments while working independently within a supportive team environment.ResponsibilitiesApply alternate format rules, industry standards, and Crawford Technologies guidelinesLearn and apply accessibility standards such as WCAG, PDF/UA, and HHS requirementsConfigure and manage proprietary software, including ICF/INI files and processing logicBuild, test, and maintain automated applications used to create accessible customer documentsAssist with document accessibility assessments and generate assessment reportsWork with configuration files, proprietary tools, and version control systems across test and production environmentsParticipate in requirements gathering, estimating timelines, and documenting application updatesTroubleshoot application issues using diagnostic tools and guidance from senior team members and managing incident ticketsCommunicate requirement changes to the Project ManagerProvide training to team members and support occasional client training sessionsContinuously learn new tools, programming concepts, and accessibility best practicesSkillsPrevious programming experience requiredPython – RequiredKnowledge of alternate format industry standards requiredProficient in the creation of Accessible PDF documents and knowledge of WCAG Guidelines, HHS, and PDF/UA Standard an assetCandidates must demonstrate the ability to work independently with minimal direction, managing their own workload and priorities effectivelyStrong critical thinking skills are essential — we are looking for individuals who can analyze problems thoughtfully, connect the dots across complex scenarios, and bring well-reasoned solutions to the tableSelf-awareness is equally important — we value candidates who understand their own strengths and limitations, communicate openly, and are committed to continuous growthDevelopment background – Strongly preferredBackend development experience – Strongly preferredRexx – Not required, but highly desirable and considered a strong differentiatorEclipse framework experience – Not required and not a disqualifier, but a welcome additionPrint stream knowledge preferredPreferred Bachelor's degree in software development or certifications and proven applicable experienceProfessional services background is highly desirable, as candidates from this environment tend to bring a strong client-focused mindset and adaptabilityBenefitsCompetitive salary (Commensurate with experience and position and eligible discretionary bonus)MedicalDentalVisionShort Term DisabilityLong Term DisabilityGroup and Voluntary LifeSick Time PayVacation PayHoliday PayCompany OverviewCrawford is a software company that provides API and microservice integrations, cloud computing, and compliance content services. It was founded in 1995, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is http://www.crawfordtech.com.