[Remote] Regional Director Operations & Revenue Development (Remote – Texas-Based)

Note: The job is a remote job and is open to candidates in USA. Sonesta International Hotels, the 8th largest hotel company in the U.S., is seeking a Regional Director Operations & Revenue Development to lead multi-unit hotel operations and drive revenue growth across Texas. The role involves fostering brand equity, supporting hotels in revenue performance, and developing relationships with hotel owners and operators while ensuring adherence to brand standards.ResponsibilitiesConducts on-property business performance consultative visits with owners/operators in assigned regionAnalyzes, develops, and delivers Business Performance 360 consultative reviews and business improvement recommendationsReviews and updates Property Improvement PlansConducts periodic training on-property, at in-region Townhalls, and Brand Conferences related to brand programs, standards, and other assigned curriculumMonitors and follows-up with hotels regarding completion of action items such as PIP, RFPs, and other time sensitive obligationsAssists hotel’s sales and marketing efforts by:Conducting hotel market assessments and identifying sales opportunitiesPartnering with the hotel by making in-market sales calls to develop and deliver both booked and qualified sales lead opportunitiesPartners with the regional Franchise Services Manager regarding hotel performance and any escalated support issuesAdvocates the voice of the franchisee in balance with Sonesta objectives, to continuously improve brand tools, resources, strategies, and program development to provide an optimal owner/operator experience and results with the brandEngages in resolution of escalated owner/operator feedback regarding brand performance, brand satisfaction, and license agreement provisionsSkillsBachelor's degree or relevant experience in lieu of degree10+ years professional multi-unit hotel operations and revenue generation leadershipBilingual - Spanish & EnglishProficient knowledge of desktop productivity tools including MS Excel, Word, PowerPoint, electronic scheduling and e-mail systems, business intelligence analysis tools, and CRM account management systemsAbility to multi-task across different disciplines and time zones utilizing multiple forms of communication including email, telephone, and written correspondenceHighly organized and demonstrate success as a self-starter and ability to effectively prioritize work to meet deadlinesCreate and deliver best in class hotel operations and sales supportAdaptable and enjoy moving with changing business needs and prioritiesCollaborative, routinely interacting with key stakeholders and subject matter expertsProactive in accomplishing goals and achieve business objectives individually, and with a teamProven track record of driving changeExceptional communicator with excellent interpersonal, written, and oral communication skillsFluent in Spanish & EnglishPreference for SynXis CR & Travelclick Agency 360BenefitsMedical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident InsuranceCompany OverviewSonesta facilitates a number of hotels and resorts that provide professionals, couples, and families with accommodations. It was founded in 1937, and is headquartered in Newton, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.sonesta.com.