[Remote] Regional Director of Financial Aid (Western Region)

Note: The job is a remote job and is open to candidates in USA. Arizona College of Nursing is a rapidly growing nursing school that transforms people’s lives by preparing them for careers in nursing. The Regional Director of Financial Aid is responsible for overseeing policy interpretation, procedures, and regulatory guidance while managing a team of Financial Aid Officers to enhance student retention and satisfaction.ResponsibilitiesDevelop and implement short- and long-term strategies and goals focused on student retention and experienceLead impactful projects and identify opportunities for organizational improvementEnsure transparency and partnership across departments in all initiatives, particularly with quality assurancePartner with campus leadership and staff to ensure alignment on financial aid strategiesIdentify, hire, and retain top talentEnsure operational efficiency while providing mentorship, professional development, and coachingIdentify training needs and create training programs to improve team members’ knowledge and efficiency within Financial AidOversee initial approval for VA benefits for all assigned campus locations, timely certification of all VA benefits, and School Certifying Official (SCO) annual trainingTrain team on expected service-level agreements to ensure consistently high student satisfactionHandle escalated or high-need student cases, ensuring all interactions are documented properlyAnalyze team data and metrics to facilitate changes that meet organizational goalsUtilize business intelligence analytics to maintain expected service-level agreementsCreate and maintain a culture of excellence and inclusivity through team activities, initiatives, and open communicationSkillsMinimum of 7 years of Title IV aid administration experienceMinimum of 7 years of progressive experience in Financial Aid, including at least 4 years leading a team of Financial Aid professionalsHigh degree of professionalism and discretion dealing with confidential informationEffective verbal and written communication skillsAbility to drive execution of tasks and change within an organizationAbility to travel out-of-state up to 5 times per yearBachelors' Degree from an accredited college or universityBenefitsCompetitive pay and opportunities for professional developmentDynamic organizational culture within a supportive working environmentComprehensive medical, dental, and vision benefitsRest and relaxation with paid sick leave and holiday benefitsPreparation for the future with a 401(k) and company matchRest and relaxation with generous PTO and holiday benefitsRobust health and welfare benefits package including, but not limited to, medical, dental, and visionPreparation for the future with a 401(k) and company matchCompany OverviewArizona College of Nursing and Arizona College prepare students for in-demand careers to meet the community’s healthcare needs. It was founded in 1991, and is headquartered in Phoenix, Arizona, US, with a workforce of 1001-5000 employees. Its website is http://arizonacollege.edu.