[Remote] Regional Account Manager - Title Insurance

Note: The job is a remote job and is open to candidates in USA. Essent Group Ltd. is a Bermuda-based holding company that serves the housing finance industry by offering various insurance and risk management products. They are seeking a Regional Account Manager who will be the primary point of contact for lender clients, responsible for nurturing relationships and overseeing client engagement to ensure seamless communication and timely service delivery.ResponsibilitiesRepresent Essent to assigned accounts to deliver value added solutions while taking ownership of the success and profitability of each accountBuild strong client relationships to support current business needs and acquire new customers, while maintaining focus on profitability and mutually beneficial arrangements to create a sustainable alignment of interestIdentify new streams of business opportunities for Essent to maximize wallet share with customer(s)Create, analyze, and deliver detailed performance and pipeline reports to clients, offering insights and recommendations for optimizing workflows and enhancing service deliveryDevelop tactics to leverage current market trends and optimize sales potentialHandle and resolve any transactional issues or escalations, ensuring a smooth and efficient process for all parties involvedAnswer client questions and address concerns promptly, providing expert guidance on title insurance processes and proceduresCollaborate with internal teams to craft and implement efficient workflows tailored to the needs of lender clients, ensuring operational excellenceEducate clients on best practices, new procedures, and industry updates to enhance their understanding and use of our servicesSkillsBachelor's degree in related field preferred or equivalent work experience3+ years of relevant business development experience within financial services or mortgage industryAbility to travel up to approximately 30%Demonstrated history of leadership and ownership, along with the ability to drive strategic initiatives from concept to completionStrong understanding of the title insurance industry products, workflow, and service level expectations between Essent and our customersExcellent communication, presentation, and negotiation skills, with the ability to build rapport and trust with senior-level executives and stakeholdersStrong analytical and problem-solving skills with the ability to identify and pursue new sales opportunities and marketsHigh-level customer service and relationship management skills with the ability to handle complex and sensitive situationsAbility to work independently, as well as a part of a team, and manage multiple projects and prioritiesStrong time management, organizational, and planning skillsEntrepreneurial spirit, drive, and work ethicProficiency in MS Office SuiteValid driver's license is requiredBenefitsCompetitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefitsCompany OverviewEssent is a forward-thinking provider of private mortgage insurance (MI) and title insurance through its subsidiaries Essent Guaranty, Inc. It was founded in 2008, and is headquartered in Radnor, Pennsylvania, USA, with a workforce of 501-1000 employees. Its website is https://www.essent.us/.