[Remote] Recommerce Consultant

Note: The job is a remote job and is open to candidates in USA. TOMORROW is a company focused on digital retail solutions, and they are seeking a Recommerce Consultant to help build and scale their recommerce initiative. The role involves program management of critical initiatives, driving execution across various teams, and establishing infrastructure for scalable operations.ResponsibilitiesProgram manage priority initiatives end-to-end — Translate strategic goals into clear workplans with owners, milestones, risks, and decision points across the recommerce portfolioOwn cross-functional workstreams — Drive execution across commercial planning, customer experience, supply chain, product, partner management, and analyticsCoordinate and unblock — Serve as the central point of coordination across teams, clarifying priorities, surfacing blockers, and ensuring stakeholders have what they need to executeIdentify gaps and build solutions — Spot dependencies, bottlenecks, and decision needs across the program; create practical solutions that improve execution speed, clarity, and accountabilityEstablish KPIs and reporting routines — Use data to inform decisions, track progress, and communicate impact to leadership and cross-functional partnersBuild for scale — Document project plans, SOPs, playbooks, governance forums, and meeting cadences that enable repeatability as the recommerce initiative growsSkills5–10+ years in retail or e-commerce — with previous experience in program management or consulting, ideally with exposure to building or scaling cross-functional initiativesStructure from ambiguity — You've brought governance, execution discipline, and momentum to loosely defined problems and can thrive without a playbookStrong communicator and influencer — You can align diverse stakeholders, synthesize complex information, and drive progress without direct authorityData-driven mindset — Comfortable defining success metrics, maintaining reporting routines, analysing performance, and using insights to inform decisionsBias toward action — Strong problem-solving skills; you move from diagnosis to implementation quickly while managing tradeoffsCollaborative and resilient — Highly adaptable in fast-paced, evolving environments; energised by building something new alongside cross-functional teamsExperience with reverse logistics, recommerce platforms, or resale/liquidation channelsFamiliarity with returns management technology, supply chain optimisation tools, or marketplace operationsBackground in launching or scaling a new business line, P&L, or revenue stream within a larger retail organisationCompany OverviewTOMORROW enables global retailers and brands to accelerate their digital transformation, with a specific focus on eCommerce Channel Strategy, In-Store Digitization and Customer Data Management. It was founded in 2019, and is headquartered in New York, US, with a workforce of 11-50 employees. Its website is https://tomorrowretail.com.