[Remote] Rating & Marketing Support - Commercial Lines

Note: The job is a remote job and is open to candidates in USA. Insurance Office of America is seeking a Rating & Marketing Support professional to join their Shared Services team. This role is responsible for providing high-quality rating and marketing support to agents and account teams across IOA locations, requiring a service-oriented and technically proficient candidate with a commercial lines background.ResponsibilitiesDeliver rating and marketing support to agents and account teams across IOA locationsProvide quotes and bind new business and endorsements through multiple carriersBuild and maintain strong relationships with carrier underwriters through frequent and professional communicationStay informed on changes in carrier appetite, coverage options, billing procedures, and system enhancementsResearch and apply marketing solutions tailored to client and carrier needsAssist internal teams with coverage, documentation, and procedures to ensure accurate business placementAccurately rate new business, remarket renewal accounts, and process endorsementsMaintain working knowledge of proposal formats and expectationsCreate and implement procedures to enhance rating and marketing efficiencyIdentify and act on opportunities to support business growthTrack individual productivity, quality, and service standards, and take corrective action when neededProvide back-up support to teammates to ensure consistent service excellenceParticipate in training, mentoring, and ongoing development opportunitiesContinuously improve professional skills through internal and external learningDemonstrate integrity and leadershipSkillsPrevious commercial lines experiencePrevious commercial rating experienceLicense highly preferredExcellent organization, multi-tasking, delegation, and decision-making skillsOutstanding customer service and communication abilitiesAbility to manage high volumes of work with accuracyProficiency with PC and Microsoft suite of applicationsHigh School diplomaBenefitsCompetitive salaries and bonus potentialCompany-paid health insurancePaid holidays, vacations, and sick time401K with employer matchProfessional growth and career progression opportunitiesRespectful culture and work/family life balanceCommunity service commitmentSupportive teammates and a rewarding work environmentCompany OverviewInsurance Office of America is a full-service insurance agency. It was founded in 1988, and is headquartered in Longwood, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://www.ioausa.com.