[Remote] Quality Assurance Specialist - Remote
Note: The job is a remote job and is open to candidates in USA. Centro Benefits Research is expanding its team due to tremendous growth and increasing demand for its services. The Quality Assurance Specialist is responsible for conducting detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards, while also supporting continuous improvement across teams.ResponsibilitiesConduct detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standardsMaintain the integrity of deliverables provided to brokers and support continuous quality improvement across the Benefit and Marketing Analyst teamsEvaluate plan designs, rate structures, financial summaries, and formatting for correctness and alignment with internal guidelinesDocument review findings thoroughly and report quality trends to leadership to support ongoing enhancementsCollaborate effectively in a fast-paced, remote environment to ensure high-quality output across teamsSkillsStrong ancillary insurance product knowledge, including understanding of plan structures, benefits, and rate methodologiesFinancial acumen with the ability to assess rate structures, validate calculations, and review financial summaries for accuracyHigh attention to detail with a strong commitment to accuracy, consistency, and process adherenceStrong written and verbal communication skills for communicating findings and collaborating crossfunctionallyAbility to work independently, manage multiple priorities, and maintain accountability in a remote environmentMinimum of 1 year of experience in ancillary insurance or a related fieldExperience with reviewing or preparing rate structures, financial summaries, or other insurance-related calculationsTraining or coursework in insurance, finance, business, analytics, or a related disciplineFamiliarity with quality assurance processes, audit methods, or presentation review proceduresBenefitsHealthWellbeingRetirementOther financial benefitsPaid time offOvertime pay for non-exempt employeesRobust learning and development programsReimbursement of job-related expenses per the company policyEmployee perks and discountsCompany OverviewCentro Benefits Research offers consultation, analysis and research in the insurance field. It was founded in 2016, and is headquartered in Kirkwood, New York, USA, with a workforce of 51-200 employees. Its website is http://www.centrobenefitsresearch.com.
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