[Remote] Quality Analyst - National Remote
Note: The job is a remote job and is open to candidates in USA. RemoteHunter is connecting candidates with an organization in the healthcare industry focused on simplifying the health care experience. The Quality Analyst role involves monitoring and auditing the work of external quality analysts to ensure compliance and improve service delivery quality.ResponsibilitiesMonitor and audit external quality analysts’ callsPresent findings and coach external partners for quality improvementAdminister programs and monitor compliance with credentialing and training requirements of external agentsSkillsHigh School Diploma/GED or 1+ years of quality monitoring experienceAt least 1 year of experience presenting findings to stakeholdersBasic proficiency in Microsoft Word, Excel, Outlook, and PowerPointStrong verbal and written communication skillsExperience in sales or producer help desk environmentsPrior quality monitoring experienceExperience coaching or training othersEnglish/Spanish fluencyBenefitsComprehensive packageIncentive and recognition programsEquity stock purchase401(k) contributionsCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.
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