[Remote] QA Engineering Manager

Note: The job is a remote job and is open to candidates in USA. Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT) and text-to-speech (TTS). As a QA Engineering Manager, you will ensure the quality of Deepgram’s products by defining and executing the QA strategy, managing a team, and aligning testing processes across engineering and product teams.ResponsibilitiesOwn QA Strategy & Execution: Define and execute the cross-product test strategy (manual + automated) with daily/weekly validation cyclesBuild & Lead Team: Manage, mentor, and grow a QA team spanning engineers and specialistsCross-Engineering Alignment: Partner with product and engineering managers to embed testing into every release pipelineTest Infrastructure & Tooling: Drive strategy and adoption of frameworks, automation platforms, and CI/CD quality gatesGovernance & Compliance: Own QA oversight for HIPAA, PCI FedRAMP, and all applicable quality standardsQuality Metrics & Reporting: Define KPIs, publish regular dashboards, and lead quality reviews with engineering and product leadershipRelease Candidate Qualification: Be the final gatekeeper for release signoff, balancing risk and velocity for our frontier AI servicesCustomer Feedback Integration: Tie production monitoring and support feedback into QA strategy and iteration cyclesExploratory Testing: Foster edge-case discovery and testing creativity to prevent regressions and long term improvement for frontier research based productsSkills7+ years in QA or Software Engineering with 2–3+ years in a leadership/managerial roleProven experience leading test strategy and execution in SaaS, APIs, or AI/ML platformsExpertise in test automation frameworks, CI/CD integration, and cross-platform validationFamiliarity with compliance frameworks (HIPAA, SOC2, FedRAMP)Strong communicator, capable of aligning quality priorities across engineering, product, and operationsData-driven mindset: experienced in defining and acting on KPIs and operational metricsBenefitsMedical, dental, vision benefitsAnnual wellness stipendMental health supportLife, STD, LTD Income Insurance PlansUnlimited PTOParental leaveFlexible schedule12 Paid US company holidaysQuarterly personal productivity stipendOne-time stipend for home office upgrades401(k) plan with company matchTax Savings ProgramsLearning / Education stipendParticipation in talks and conferencesEmployee Resource GroupsAI enablement workshops / sessionsFor candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible.Company OverviewDeepgram provides a voice artificial intelligence platform for speech-to-text, text-to-speech, and voice applications. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://deepgram.com.Company H1B SponsorshipDeepgram has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.