[Remote] Project/Program Manager

Note: The job is a remote job and is open to candidates in USA. Blue Cross NC is a health insurance provider seeking a Project/Program Manager to optimize multiple sales programs. The role involves managing sales programs, monitoring performance, and leveraging data-driven insights to enhance sales effectiveness and operational efficiency.ResponsibilitiesOwn and manage multiple sales programs end-to-end, ensuring alignment with business objectives and measurable performance goalsMonitor program health using key metrics (lead flow, pipeline progression, conversion rates) and drive continuous improvement initiativesDeliver recurring and ad hoc reporting to provide clear visibility into sales performance and program outcomesAnalyze pipeline and program data to identify trends, gaps, and opportunities, and translate findings into actionable recommendationsPartner with Sales leadership to improve pipeline effectiveness and inform data-driven decision-makingEnsure data accuracy, consistency, and integrity across reporting and dashboardsLeverage Salesforce and BI tools to build and optimize reporting, dashboards, and performance trackingCollaborate with cross-functional stakeholders to enhance reporting capabilities and improve data accessibility and usabilitySkillsBachelor's degree or advanced degree (where required)3+ years of experience in related fieldIn lieu of degree, 5+ years of experience in related fieldBackground in Program/Project Management, Sales Operations, or Business Analytics in a sales-driven environmentDemonstrated end-to-end ownership of programs or initiatives, including performance tracking, optimization, and continuous improvementStrong experience with Salesforce (reporting, dashboards, data management) and advanced Excel skills; BI tools (Power BI/Tableau) preferredProven ability to analyze pipeline data and deliver actionable insights that improve sales effectiveness, conversion rates, and program outcomesStrong project management, communication, and stakeholder management skills with high attention to detail; experience in health insurance (e.g., IU65, Medicare) is a plusBenefitsAnnual Incentive Bonus*401(k) with employer matchPaid Time Off (PTO)Competitive health benefits and wellness programsMedical, dental, and vision coverage along with numerous health and wellness programsParental leave and support plus adoption and surrogacy assistanceCareer development programs and tuition reimbursement for continued education401k match including an annual company contributionCompany OverviewIt's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. It was founded in 1933, and is headquartered in Durham, North Carolina, USA, with a workforce of 5001-10000 employees. Its website is https://www.bluecrossnc.com/.Company H1B SponsorshipBlue Cross NC has a track record of offering H1B sponsorships, with 2 in 2026, 4 in 2025, 1 in 2024, 2 in 2023, 5 in 2022, 13 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.