[Remote] Project Manager II (FINS)
Note: The job is a remote job and is open to candidates in USA. Coastal is seeking a Project Manager II to support growth in the Financial Services & Insurance vertical. The Project Manager will lead delivery teams to ensure successful project execution, manage client relationships, and oversee risks and issues throughout the project lifecycle.ResponsibilitiesLead the delivery team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfullyPerform Scrum Master duties as required by individual clientsEnsure all team members understand their role and delegated tasks on the projectEmpower each team member by enabling, mentoring and delegating tasks for their successManage the client relationship throughout the engagement to build and maintain a strong customer relationshipContinually assess people, process and technology risks and adjust project plans to address them accordinglyProactively manage risks and issues and the communication upwards both internally and with client to ensure that project KPIs are defined and baseline metrics are recordedProvides mentoring and guidance to Coastal project team members and maintains accurate metrics of performance throughout implementationsLeverage a solid understanding of the Salesforce product suite in order to validate key design options and present proposal solutions to all levels of client managementLeverage your solid understanding of the Salesforce product suite and project understanding to validate with the team members key design options and assist in presenting/representing proposal solutions to all levels of client managementSet up and maintenance of tools to track overall project execution including Project Plan, Forecast accuracy, TaskRay set up and execution, Risk & Issue logResponsible for proper close out of the project including CSAT reviewSupport change management initiatives and overall Coastal best practicesTravel with client or project team as neededSkillsMinimum five years of full life-cycle Salesforce implementation experience as Project Manager, providing strong leadership and delivery oversightStrong client management and communication skills, ability to interface with high-level internal and external stakeholders with a focus on building trust and collaborationMinimum of an active Salesforce Administrator or other Salesforce certification requiredAbility to maintain oversight and organization of multiple mid to large level projects ranging in duration, size, and budget with multiple workstreams in the Salesforce ecosystemExposure to Multiple Salesforce Clouds and integration with additional SaaS platformsExceptional writing and presentation skills, ability to lead high-level stakeholders in technical discussions and project oversightAbility to lead internal team stand-ups, providing guidance and mentorship throughout the project delivery lifecycleWork with leadership to follow up with client (and/or internally) to communicate and execute mitigation planMust have full-time permanent US work authorizationBachelor's Degree preferred, or equivalent experiencePMP CertificationSalesforce Administrator Certification preferredBenefitsFlexible working hours with an emphasis on a life-work balance (in that order!)Remote friendly - “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA; Lexington, KYUnlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverageCompetitive quarterly bonus opportunitiesContinuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonusesA flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much moreFrequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events.Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidanceOpportunities for accelerated growth, networking, and career guidance and supportTrust, transparency and respect across all levels of the companyCompany OverviewCoastal® is the consultancy you can trust to turn Salesforce, Snowflake, data and AI into lasting business value—backed by a 5/5 customer rating. It was founded in 2012, and is headquartered in Palm Coast, Florida, USA, with a workforce of 501-1000 employees. Its website is https://coastalcloud.us.