[Remote] Project Manager, Enterprise IT

Note: The job is a remote job and is open to candidates in USA. New Era Technology is a global company committed to creating a supportive workplace where employees feel valued and inspired. The Project Manager, Enterprise IT is responsible for planning, executing, and delivering technology projects across the Enterprise IT portfolio, managing project lifecycles, and ensuring alignment with organizational priorities. This role involves collaborating with cross-functional teams and applying Agile and Scrum practices to drive project success.ResponsibilitiesDefine project scope, objectives, schedules, budgets, and resource requirements in collaboration with stakeholders and technical leadsDevelop and maintain comprehensive project plans, including work breakdown structures, milestone tracking, and risk logsFacilitate project kickoff sessions, sprint planning meetings, daily standups, retrospectives, and sprint reviews in accordance with Scrum practicesManage multiple concurrent projects with competing priorities, maintaining focus on delivery timelines and quality outcomesIdentify, document, and escalate project risks and blockers proactively, driving resolution through appropriate channelsChampion Agile principles and Scrum methodology across project teams, adapting practices to fit the context of enterprise IT deliveryServe as Scrum Master or project lead, facilitating ceremonies, removing impediments, and coaching team members on Agile practicesMaintain and refine product and sprint backlogs in collaboration with stakeholders and team leadsTrack velocity, burn-down metrics, and sprint outcomes; communicate findings in retrospectives and status reportsSupport continuous improvement by identifying process gaps and proposing enhancements within the PMO frameworkPrepare and deliver regular project status reports, dashboards, and executive briefings to the Director of Enterprise IT PMO and other stakeholdersFacilitate stakeholder engagement throughout the project lifecycle, managing expectations and ensuring alignment on scope, schedule, and deliverablesMaintain accurate project documentation, including meeting notes, action registers, change requests, and closure reportsAdhere to and contribute to the evolution of New Era Technology's IT project governance standards, intake processes, and scoring rubricsCoordinate with vendors, manage service partners, and cross-departmental teams as required by project scopeManage project activities within approved project tracking and collaboration tools (e.g., ConnectWise, Microsoft Project, Azure DevOps, or equivalent PMO tooling)Support data integrity across project management platforms, ensuring records are current and auditableAssist in the development of standardized templates, project scoring rubrics, and intake forms as directed by the Director of Enterprise IT PMOSkillsThree (3) or more years of experience in IT project management, with a demonstrable record of delivering technology projects on schedule and within scopeWorking knowledge of Agile frameworks, with hands-on experience applying Scrum methodology in a professional environmentProficiency with project management tools and collaboration platforms (e.g., Microsoft 365, Azure DevOps, Jira, ConnectWise, or comparable solutions)Strong organizational skills with the ability to manage multiple projects and priorities simultaneouslyExcellent written and verbal communication skills, including the ability to prepare clear status reports and present to senior stakeholdersDemonstrated ability to work cross-functionally and build effective working relationships across technical and non-technical teamsAvailability and commitment to work US Eastern Standard Time (EST/EDT) core hours — 8:00 AM to 5:00 PM EasternCertified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile/Scrum certificationProject Management Professional (PMP) certification or active pursuit thereofExperience managing IT projects within a managed services, multi-entity, or acquisition-driven organizational environmentFamiliarity with enterprise platforms such as ConnectWise, HubSpot, Microsoft Dynamics Business Central, or Microsoft FabricExposure to IT governance frameworks including ITIL, SOC 2, or ISO 27001Experience contributing to or working within a formal IT PMO structureBenefitsFull BenefitsMedicalDentalVision401K match28 PTO Days including company holidaysAccess continuous trainingCompetitive benefitsNew Era Technology supports remote and hybrid work arrangementsCompany OverviewNew Era Technology NZ provides a range of network and IT support, strategic planning, modern workspace, audio and visual, virtual meeting rooms and professional development solutions and services. It was founded in 1999, and is headquartered in Auckland, Auckland, NZL, with a workforce of 51-200 employees. Its website is https://www.asnettechnologies.co.nz.Company H1B SponsorshipNew Era Technology NZ has a track record of offering H1B sponsorships, with 28 in 2026, 18 in 2025, 8 in 2024, 86 in 2023, 7 in 2022, 7 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.