[Remote] Project Manager, Central Project Operations

Note: The job is a remote job and is open to candidates in USA. Hinge Health is using technology to scale and automate healthcare delivery for musculoskeletal conditions. They are seeking a Project Manager for the Central Project Operations team to coordinate complex projects, bridging the gap between Product and Operations, and ensuring smooth execution of various initiatives.ResponsibilitiesOnboard into the CPO operating model and build relationships with key stakeholders across Product, Engineering, Clinical Operations, Learning & Development, Care Team Quality, Support Operations, and Member OperationsShadow and then co-lead an active initiative—whether a product-driven launch or an Operations-internal project—learning how CPO manages project charters, communication plans, and stakeholder rhythmsOwn your first well-defined workstream end-to-end: build a clear scope and timeline, track progress, surface risks early, and resolve day-to-day issues to maintain smooth operationsIndependently lead medium-scale initiatives across both project types: coordinating the operational implementation of new product features and driving Operations-owned projects such as vendor implementations, tooling migrations, process experiments, or care model rolloutsDevelop project charters, stakeholder maps, RAID logs, and change logs; establish communication and reporting structures; and coordinate people and resources across care teamsServe as the single point of contact for your assigned projects—whether partnering with Product on a feature launch or partnering with Ops leaders on an internal transformation—coordinating workstreams such as training, SOP updates, change management, and front-line feedbackProactively identify and pilot new tools, workflows, or reporting methods—including AI-powered automation opportunities—that improve project execution and operational efficiencyOwn the end-to-end delivery of multiple projects—from initiation through project closure and retrospective meetings—confirming deliverables, documenting lessons learned, and identifying follow-up actions with all key stakeholdersMaintain the confidence, clarity, and rhythm of execution essential to baseline operations — creating a clear path forward, keeping teams aligned and moving, and handling changes to timeline and scope with calm, decisive, dependable execution and limited manager guidanceChampion continuous improvement across Operations by identifying inefficiencies, proposing solutions (e.g., system migrations, workflow redesigns, experimentation frameworks), and driving those improvements to completionConnect your project portfolio to Hinge Health's strategic priorities — articulating how your initiatives drive operational efficiency, member outcomes, or business scale. Bring that context into stakeholder conversations so teams understand not just what is changing, but why it mattersSkills2–4 years of project management or cross-functional operations experienceDemonstrated ability to own end-to-end project delivery—scoping, planning, risk management, stakeholder communication, and project closure—including creating core artifacts such as project plans, timelines, RACI matrices, and RAID logsProven track record of managing multiple concurrent projects simultaneously — prioritizing across competing timelines, stakeholder needs, and resource constraints without losing execution quality on any single initiativeExperience driving operational readiness activities — including SOP development, training coordination, and change management — as core project deliverables, not afterthoughtsExperience working with AI-powered productivity tools (e.g., Glean, Claude Code) to automate workflows or accelerate information gatheringProficiency with Google Sheets and project management tools (e.g., Asana, Smartsheet, or similar) to track performance and build dashboardsStrong written and verbal communication skills—you bias toward clear, concise updates across Slack, email, and meetingsAbility to influence and lead through collaboration in matrixed, cross-functional environments—building alignment across teams without direct authorityExperience in healthcare, health-tech, or clinical operations environmentsExperience leading vendor implementations or system/tooling migrations — including vendor evaluation, contract coordination, and operationalizing new tools across cross-functional teamsPMP, CAPM, or equivalent project management certificationFamiliarity with project management methodologies (Agile, Waterfall, or hybrid approaches); ability to adapt methodology to project type rather than applying a single framework to every initiativeExperience supporting product launches or feature rollouts that require cross-functional coordination across engineering, product, and operations teamsBenefitsOffers EquityInclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.Modern life stipends: Manage your own learning and developmentCompany OverviewHinge Health is a digital clinic for joint, and muscle care, pelvic pain, bowel, and bladder control. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://hingehealth.com/.Company H1B SponsorshipHinge Health has a track record of offering H1B sponsorships, with 2 in 2026, 32 in 2025, 18 in 2024, 9 in 2023, 17 in 2022, 13 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.