[Remote] Project Manager

Note: The job is a remote job and is open to candidates in USA. Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, dedicated to enhancing government operations. The Project Manager will collaborate with customers and internal teams to implement innovative solutions, ensuring successful project delivery and customer satisfaction.ResponsibilitiesPlan and lead implementation/migration projects for city/county/state government clientsCreate detailed project plans and associated artifacts including project schedule, risk/issues log, status reports, meeting agendas, statement of work, etcFacilitate customer meetings and activities as needed, including discovery sessions, joint working sessions, user testing, regular status updates, executive steering committee meetings, etcMonitor internal resources for capacity and budget utilizationAccurately forecast project revenues and expensesPartner with internal teams and customer to understand business and technical requirementsCoordinate quality assurance (QA) testing to ensure that the software will function properly in the customer’s environmentPerform basic diagnostics and troubleshooting for payments software applicationsAssist in training end users on the software to ensure their ability to use the softwareCoordinate customer user acceptance testing (UAT) and go live supportIdentify project risks and issues in a timely manner; assess and communicate necessary actions to ensure minimal impact to project health, schedule, and scopeCollaborate with customers and developers to help configure, install, test, and monitor computer programs and systems to address customer issuesCommunicate effectively and professionally with customers, including executive-level customer contactsDeliver an exceptional customer experienceManage multiple implementations, while maintaining on-time deliverablesOther duties may be assigned, as necessarySkillsBachelor's degree and 2+ years of experience managing projects and delivering successful outcomes for project stakeholdersAbility to communicate technical information to both technical and non-technical customersStrong technical aptitude, enjoys troubleshooting technical issuesComfortable with Excel pivot tables, SharePoint and similar technologiesAbility to work both in a team setting and independentlyExcellent communication skills, both written and oralStrong risk/issue assessment and mitigation skillsExcellent time management skillsStrong interpersonal, team-building skillsComfortable gathering information from business usersExperience in state/county court systemExperience with court case management systemsPMP CertificationExperience with JiraExperience with SmartsheetBasic understanding of Windows development techniques and Microsoft development tools/ environmentsBasic understanding of SQL ServerBenefitsA dynamic and supportive work environment in a mission driven organizationCompetitive salary and benefits package, including health, dental, vision insuranceUnlimited PTO (paid time off)HSA and FSA options401(k) plan with matching contributionsPaid parental leaveABLE matching contributions for the disability communityEmployer paid short term and long-term disability insurance and group term life insuranceFinancial and legal assistance through our EAP (Employee Assistance Program)Opportunities for personal development and career advancement with free access to unlimited courses via UdemyThe chance to make a significant impact on the delivery of government services and the lives of citizensCompany OverviewCatalis is the transformational SaaS and integrated payments partner powering all levels and sizes of government – municipalities, counties, states, and federal agencies. It was founded in undefined, and is headquartered in Alpharetta, GA, US, with a workforce of 501-1000 employees. Its website is https://catalisgov.com/.