[Remote] Project Manager

Note: The job is a remote job and is open to candidates in USA. Ztek Consulting is seeking a Project Manager to deliver imaging and distributed capture solutions for banking and financial institution clients. This role involves leading small projects, serving as a Subject Matter Expert, and maintaining strong communication with US-based clients.ResponsibilitiesSenior individual contributor and SME delivering FIS imaging and distributed capture solutions (DLM, DLC, ImageCentre, DirectLink) for banking and financial institution clientsLeads small projects independently as both Project Manager and Technical Analyst; serves as lead Technical Analyst on larger, complex, multi-product engagementsSubject Matter Expert (SME) status required — brings deep platform expertise, cross-team solutioning ability, and independent judgment to every engagementClient-facing role; must maintain strong communication, stakeholder management, and relationship skills with US-based clientsMust work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-liveOwn and run small-scope projects end-to-end as both Project Manager and Technical AnalystLead Technical Analyst on large, multi-product, cross-functional implementation engagementsDrive requirements gathering, solution design, and delivery sign-off with client stakeholdersManage scope, escalations, and client expectations through go-live and stabilisation phasesCoordinate and guide junior technical resources; serve as escalation point within the delivery teamQuick decision-making and proactive communication in deadline-driven client environmentsSkillsSenior individual contributor and SME delivering FIS imaging and distributed capture solutions (DLM, DLC, ImageCentre, DirectLink) for banking and financial institution clientsLeads small projects independently as both Project Manager and Technical Analyst; serves as lead Technical Analyst on larger, complex, multi-product engagementsSubject Matter Expert (SME) status required — brings deep platform expertise, cross-team solutioning ability, and independent judgment to every engagementClient-facing role; must maintain strong communication, stakeholder management, and relationship skills with US-based clientsMust work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-liveExcellent merchant and mobile distributed capture domain knowledge across banking environmentsDeep understanding of teller and distributed capture workflows and deposit lifecycle managementItem processing knowledge across capture channels — merchant, mobile, teller, and ATMDeposit settlement, balancing, and exception handling across distributed capture platformsFamiliarity with banking ERP, check clearing, and remittance processing environmentsDLM (Distributed Capture Management) — SME-level knowledge; configuration, troubleshooting, and client solutioningDLC (Distributed Capture) — SME-level knowledge; merchant and mobile distributed capture workflowsImageCentre — general SME resource; installer, configuration, and multi-version knowledgeDirectLink — SME resource with focus on product-to-product migrations and add-on/work order projectsCross-platform integration awareness; ability to scope and deliver multi-product implementationsOwn and run small-scope projects end-to-end as both Project Manager and Technical AnalystLead Technical Analyst on large, multi-product, cross-functional implementation engagementsDrive requirements gathering, solution design, and delivery sign-off with client stakeholdersManage scope, escalations, and client expectations through go-live and stabilisation phasesCoordinate and guide junior technical resources; serve as escalation point within the delivery teamQuick decision-making and proactive communication in deadline-driven client environmentsStrong to excellent SQL knowledge — querying, data validation, troubleshooting, and implementation supportStrong item processing knowledge including merchant capture, mobile capture, teller, and distributed capture channelsDeposit settlement and balancing knowledge across distributed capture environments (DLM/DLC profiles)Excellent sort pattern and logic knowledge — review, configure, and validate client capture requirementsRequirements gathering, gap analysis, and technical solutioning; cross-team collaboration and resource coordinationProduct-to-product migration delivery; add-on and work order technical project executionSME-level depth expected — able to mentor, cross-train, and provide guidance to junior analystsExcellent written and verbal communication; able to present complex solutions clearly to clients and stakeholdersStrong documentation skills; contributes to standards, runbooks, and best-practice guidelinesIndependent judgment and decision-making; minimal supervision requiredMust be available to work US business hours (North America client base)After-hours and weekend availability required for minimum 2 weeks post go-live per new clientCompany OverviewZtek Consulting is a minority and woman-owned technology consulting firm that has served Fortune 500 organizations for over 25 years. It was founded in 2007, and is headquartered in Duluth, Georgia, USA, with a workforce of 201-500 employees. Its website is http://ztek-inc.com.Company H1B SponsorshipZtek Consulting has a track record of offering H1B sponsorships, with 4 in 2025, 1 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.