[Remote] Program Operations Contractor

Note: The job is a remote job and is open to candidates in USA. Management Leadership for Tomorrow (MLT) is a national nonprofit committed to expanding economic opportunities and building a more inclusive economy. The Program Operations Contractor will support program execution, event delivery, and data coordination, ensuring smooth operations and a high-quality fellow experience.ResponsibilitiesExecute fellow communications across channels (newsletters, announcements, Slack), ensuring timely and accurate updatesCoordinate webinar and event logistics, supporting seamless planning and deliveryManage shared inbox workflows and ensure timely response coordinationSupport coach matching logistics and ongoing program coordination, maintaining accuracy and consistencyExecute and manage program and event surveys end-to-end, including deployment, tracking, and reportingMaintain and support reporting dashboards, ensuring data accuracy and usabilityProvide Salesforce support, including data entry, cleanup, and ad hoc data requestsDeliver post-event analysis and insights to inform continuous improvementSupport execution of key programs, including MBA Seminars, Summer Seminar, and Fall SeminarManage registration workflows, approvals, and participant tracking with a high degree of accuracyProvide onsite or real-time event support as needed to ensure successful deliveryEnsure operational readiness to manage increased volume during peak periods (May–September), contributing to a seamless and high-quality participant experiencePerform other duties as assignedSkillsBachelor's degree required2–5 years of experience in program operations, program coordination, event management, project coordination, nonprofit operations, or a related fieldDemonstrated experience managing multiple projects, deadlines, and competing priorities in a fast-paced environmentExperience coordinating virtual and/or in-person events, webinars, trainings, or conferencesStrong written communication skills with experience drafting and distributing communications to participants, stakeholders, or customersExperience working with CRM systems, databases, or data management platforms (Salesforce experience preferred)Proficiency with Microsoft Office Suite and/or Google Workspace, particularly Excel/Google Sheets for tracking and reportingStrong attention to detail with a proven ability to maintain data accuracy and manage administrative processesAbility to work independently while collaborating effectively across teamsSalesforce experience preferredBenefitsAccess to LinkedIn Learning, Harvard Business Review, and MLT-hosted sessions to grow your skills and expand your networkTeam retreats, employee recognition, and Employee Affinity Groups (EAGs) that celebrate our wins and deepen communityOpportunities to connect through virtual socials, fireside chats, and coffee chatsUse of AI-driven tools and cutting-edge technology to bring bold ideas to lifeWork Together Wednesdays dedicated to team collaboration, brainstorming, and alignment15+ days of paid time off annually, plus 10 paid holidaysEarly wrap-ups on Summer Fridays so you can enjoy more daylight and downtimeFocus Fridays dedicated to deep work, self-reflection, and personal developmentWellness sessions with colleagues to build mental health resilience and manage stressHybrid or remote roles designed to give you the flexibility needed to do your best workIn-person collaboration opportunities, such as retreats, local gatherings, and flexible modern workspaces that reduce isolation and build communityHigh-quality shared workspaces designed to foster collaboration, creativity, and connectionSeamless digital tools and platforms designed to keep you connected, focused, and supported regardless of locationWellness resources designed to support your mental, physical, and emotional well-beingAccess to exclusive perks and discounts on travel, entertainment, and everyday essentials through MLT’s employee benefits platformCompany OverviewManagement Leadership for Tomorrow is a career development institution based in Washington, District of Columbia. It was founded in 2002, and is headquartered in Washington, District of Columbia, USA, with a workforce of 51-200 employees. Its website is https://mlt.org.