[Remote] Program Manager | Remote, USA

Note: The job is a remote job and is open to candidates in USA. Optiv Security Inc. is a leading provider of cybersecurity solutions, and they are seeking a Program Manager to oversee client engagements from inception to completion. The role involves managing program health, building relationships with clients, and ensuring successful delivery of information security initiatives.ResponsibilitiesDrive program and engagement progress across multiple client engagements with multiple capabilities, practices, communities, stakeholders and levels of oversight with assurance on maintaining progress, timeliness, and effective resource utilization rates on a weekly basisDevelop strategic program management delivery plans, detailed schedules, program deliverable controls, cost forecasting, risk management, issues forecast and resolution planning, resource burn-rate analysis, forecasting, and reporting, and daily task managementPartner with Operations teams to develop and communicate service delivery strategies across multiple internal practices and departmentsAccountable for the progress of the overall engagement and all related projects that may comprise the program or solutionsAccountable for driving timelines by creating and maintaining schedules (including key deliverables, milestones, and dependencies), understanding the deliverables and the progress toward each milestone, identifying, and managing issues, risks, and other potential delays ahead of time, and identifying and driving resolution of all engagement related risks and issuesDemonstrate expert-level of knowledge of Program Management best practices, process and supporting systems to drive client outcomesIdentify, forecast, manage, control, and communicate risk management plans, issues, and impacts across multiple levels of leadership, operations and clientEnsure a common understanding by setting expectations in accordance with the Program Delivery Plan, to align the stakeholders and ensure the customers goals and expectations are achievedAssist in the development of Program Management business delivery strategies, program health analysis & internal reportingLead the composition of program delivery schedules, resource models and granular execution plansTake proactive steps to protect Optiv’s best interests while simultaneously balancing the Customer expectations and scope of workBe able to perform work as an individual contributor while collaborating with multiple internal functions to best manage program delivery strategies from initial planning and on-boarding through ramp-down and closureProgram Managers acts as a single point of contact for our customers throughout the client engagement lifecycleCommunicate client concerns, questions and conflicts to internal stakeholders and take the necessary actions to resolve and/or troubleshoot challenges in a strategic mannerAssign tasks to program team members and ensure timely completion or adequate escalationGenerate and distribute program reports and lead program meetings to disseminate the appropriate information to the program team and stakeholdersProactively monitor and report on engagement budget, margin and engagement resource variance to planWorks closely with the sales and account teams, demand and solution teams to scope program solution design, tools and reportingAnalyze, report, and disseminate program status reports to Practice LeadershipProvide support across the AFC portfolio to address at risk engagements and escalations where necessaryMaintain awareness of emerging technologies and applicable program management techniques and toolsManage multiple multi-year engagementsMay lead or contribute to efforts in the development of business unit reporting, department or operational standards and framework procedures, financial analysis, communication, and/or strategic planning activitiesAssist in documenting case studies, requirements documents, procedures and lessons learnedPerforms other duties as assignedSkillsBA or BS in Computer Science, Management Information Systems, Engineering, Business or related field4+ years of experience in a client facing Program, Project or PMO role within a professional services organization, with emphasis on information security projects and programsDemonstrated program management expertise and success managing cross-capability engagements across multiple clientsSuperior analytical and problem-solving skills requiredStrong influential skills, customer-focused program leadership capabilitiesManagement of information security engagements or operations requiredExpert level experience with Program Management methodologies, best practices, and toolsExperience interfacing with both clients and internal business partners requiredExcellent written and verbal communication skills required including making clear and concise presentations to various audiences with an executive presenceOutstanding time management and organizational skills requiredAbility to work independently with limited supervision requiredSignificant experience as a consultant providing security expertise to clients preferredCurrent knowledge of security threats, solutions, security tools and network technologies strongly desiredBenefitsA company committed to our inclusive value through our Employee Resource GroupsWork/life balanceProfessional training resourcesCreative problem-solving and the ability to tackle unique, complex projectsVolunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.The ability and technology necessary to productively work remotely/from home (where applicable)Company OverviewOptiv is a cyber security solutions provider in North America that help clients plan, build and run successful cyber security programs. It was founded in 2015, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://www.optiv.com/.Company H1B SponsorshipOptiv has a track record of offering H1B sponsorships, with 2 in 2025, 8 in 2024, 9 in 2023, 11 in 2022, 20 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.