[Remote] Program Manager

Note: The job is a remote job and is open to candidates in USA. Ad Hoc LLC is a technology company that empowers organizations to deliver scalable, impactful digital services. They are seeking a Program Manager to own contract performance across multiple programs, ensuring high-quality results and customer satisfaction while balancing operational needs with long-term goals.ResponsibilitiesOwn delivery performance, contract compliance, financial health, budgets, burn rate, and overall outcomes, ensuring accountability for all external and internal deliverablesMaintain and execute program roadmaps aligned to client priorities and evolving mission needs, while proactively managing risks through structured identification, tracking, and mitigationMonitor performance against requirements and contractual obligations, escalating issues early and driving corrective actions to ensure successful outcomesServe as the primary point of contact for partners, CORs, and key government stakeholders, building and maintaining trusted relationships across all levels of the customer organizationLead discussions related to scope, timelines, priorities, contract modifications, and evolving program conditions, ensuring alignment with customer needs and contract constraintsOwn all program-level reporting, including monthly status reports, executive briefings, contractual deliverables, and required reporting artifactsEnsure communications are clear, accurate, and appropriately tailored to technical, operational, and executive audiences, translating delivery status into actionable insightsServe as the final escalation point for program issues, incidents, and stakeholder concerns, coordinating response strategy and resolutionLead and structure program teams across employees, subcontractors, and matrixed resources, defining roles, responsibilities, and accountability models that enable successful deliveryOversee full lifecycle staffing, including onboarding, offboarding, workforce planning, subcontractor management, and performance oversight across all program personnelPartner with delivery leadership, recruiting, and hiring managers to support staffing needs, resolve performance issues, and ensure team readiness and retentionIdentify, track, and pursue organic growth opportunities within assigned programs, documenting customer needs and white space for business development leadershipSupport proposal development, capture activities, and past performance documentation tied directly to program execution and outcomesRepresent organizational capabilities in client discussions, positioning the company for expanded scope, new work, and long-term partnership growthSkillsBachelor's and 7+ years of program or project management experience in federal IT contracting or similar complex delivery environmentsDemonstrated experience managing end-to-end program performance in Prime and Subcontractor environments, including customer relationships, delivery outcomes, staffing, financial oversight, and navigating contract scope and prioritiesProven experience managing budgets, forecasting, and delivery performance in T&M and/or fixed-price environmentsDemonstrated experience leading teams of 25+ personnel, including subcontractors and matrixed resources, across multiple concurrent workstreamsExperience applying Agile project management methodologies and project management software toolsProject Management Professional (PMP) or Program Management Professional (PgMP) certification strongly preferredAgile certification strongly preferred, such as PMI-ACP, AgilePM Foundation, ICAgile Certified Professional (ICP), Certified Scrum Master (CSM), SAFe Agilist, or equivalentExperience with the Department of Veterans AffairsBrings a strong product sense, with the ability to translate customer needs into delivery priorities, align teams around outcomes, and balance technical execution with user and mission valueBenefitsCompany-subsidized health, dental, and vision insuranceFlexible PTO401K with employer matchPaid parental leave after one year of serviceEmployee Assistance ProgramCompany OverviewAd Hoc is a digital services company that helps the federal government better serve people. It was founded in 2014, and is headquartered in Washington, District of Columbia, USA, with a workforce of 501-1000 employees. Its website is https://adhoc.team/.