[Remote] Program Manager

Note: The job is a remote job and is open to candidates in USA. Skan AI is pioneering the context engine for human and agentic execution, seeking a visionary Program Manager to lead the delivery of their next-generation PaaS platform for Banking, Financial Services, and Insurance clients. This role involves acting as a strategic bridge between the company and clients, ensuring successful program delivery and creating lasting business impact.ResponsibilitiesLead Program Delivery: Take full ownership of large-scale PaaS implementation programs for BFSI clients, from initial planning to successful launch and operational handoverBe the Client's Champion: Act as the primary point of contact for client leadership, ensuring transparent, proactive communication and building strong, lasting relationshipsEnsure Compliance & Quality: Guarantee all aspects of the program adhere to strict BFSI regulatory, security, and data protection standardsCoordinate Cross-Functional Excellence: Guide and align our internal teams—including Product, Engineering, Customer Success, and Operations—to deliver a seamless and integrated client experienceManage Performance & Risk: Proactively monitor program health, track key metrics, manage budgets, and resolve issues to keep projects on trackDrive Change: Effectively manage and communicate scope changes, assessing impact and securing approvals to maintain program integrityInnovate & Improve: Continuously refine our delivery processes, tools, and methodologies to enhance efficiency and client satisfactionSkills7 - 10 years of experience in program or project management, with a minimum of 3 years focused on delivering technology solutions to BFSI clientsA deep understanding of SaaS/PaaS delivery models, enterprise systems integration, and the regulatory frameworks governing the BFSI sectorBachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business)Exceptional communication, negotiation, and leadership abilitiesA natural problem-solver with a strategic mindset and a keen eye for detailA Master's degree (MBA or M.S.) or relevant professional certification (PMP, PgMP, PRINCE2) is a plusBenefitsFlexible work environment: We offer a flexible work environment.Growth & Impact: Be part of a rapidly scaling company where your contributions directly shape client success and open clear pathways for career advancement.Innovative AI Platform: Work with cutting-edge AI and GenAI solutions that transform enterprise workflows while upholding the highest standards of security and trust.Collaborative Culture: Join a global team that values innovation, learning, and partnership, guided by experienced leaders in AI and enterprise transformation.Company OverviewSkan AI is the enterprise system of record for work intelligence, powering AI agents trained on operational reality, not documentation, system logs, or assumptions. It was founded in 2018, and is headquartered in Menlo Park, California, USA, with a workforce of 201-500 employees. Its website is https://www.skan.ai.Company H1B SponsorshipSkan AI has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 2 in 2023, 6 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.