[Remote] Program Manager

Note: The job is a remote job and is open to candidates in USA. Syneos Health Communications is a leading healthcare communications network dedicated to building a diverse and inclusive workplace. The Program Manager supports clients by ensuring projects move smoothly through the Boldsky studio, coordinating project execution, and maintaining alignment with client needs while fostering positive relationships with cross-functional partners.ResponsibilitiesSupports delivery of high-quality work and helps ensure client expectations are metBuilds positive working relationships with cross-functional partnersAssists in communicating the studio’s capabilities by answering inquiries related to creative and print production processHelps manage project-related challenges by coordinating details, gathering information, and escalating issues appropriatelyParticipates in new business activities when requestedIdentifies workflow gaps or project risks and informs senior program management for resolutionReviews incoming project requests to confirm required information is included (budgets, assets, links, requirements)Routes requests to the appropriate team or discipline lead for resource assignmentSupports triage, intake, and project planning meetings by documenting next steps and helping ensure alignment across teams within Program Management softwareAssists with project status updates and contributes to scoping discussions under guidance from senior team membersHelps prepare project estimates, timelines, and resource plans with oversight from senior program managementCoordinates day-to-day deliverable movement, ensuring alignment with scope, timing, and client needsTracks milestones and communicates deadlines to stakeholdersContributes to budget oversight by regularly updating burn reports and proactively notifying agency and clinical teams of scope creepMaintains working knowledge of creative development and print production workflows to support smooth executionSkills3 years of experience in program management, delivery operations, or studio/agency understandingOrganized, detail-oriented, and able to juggle multiple projectsProactive, solution-oriented thinkerExperience supporting creative or production workflows, including printStrong interpersonal and communication skillsAbility to foster positive team interactions and maintain open dialogueComfortable interacting with agency and clinical partners in a professional capacityKeen attention to quality and accuracyAbility to work effectively within a cross-functional, networked environmentBenefitsSome positions may include eligibility to earn commissions/bonus based on company and / or individual performanceCompany OverviewSyneos Health Communications is a communications company that provides marketing solutions for the pharmaceutical and biotech sectors. It was founded in 2017, and is headquartered in Morrisville, North Carolina, USA, with a workforce of 10001+ employees. Its website is https://syneoshealthcommunications.com/.