[Remote] Program Analyst (Remote Opportunity)

Note: The job is a remote job and is open to candidates in USA. VetsEZ is seeking a Program Analyst for a remote position supporting the Department of Veterans Affairs' Electronic Health Record Modernization program. The role involves coordinating activities related to the Data Collection Workbook Assistive Web Application (DAWA), managing user access, and providing operational support to teams across the country.ResponsibilitiesAssist with scheduling DAWA data collection sessions and coordinating logistics with VA site stakeholders and subject matter experts (SMEs)Support DAWA user management activities, including access requests, onboarding, account tracking, and site roster maintenanceCoordinate and track site SMEs participating in DAWA orientation sessions and readiness activitiesAttend DAWA sessions to provide meeting coordination, note-taking, action item tracking, and follow-up supportMaintain DAWA documentation, including process guides, checklists, training materials, and collaboration sitesMonitor and respond to inquiries within DAWA communication channels and support timely issue resolutionReview DAWA session recordings and document key findings, lessons learned, and frequently asked questionsProvide administrative support for weekly meetings, training sessions, site transition activities, and program coordination effortsCollaborate with program leadership, technical teams, and stakeholders to ensure DAWA activities align with EHRM implementation milestones and site cutover schedulesTake on additional tasks and responsibilities as needed to support team objectives and ensure the success of the projectSkillsBachelor's degree in Business Administration, Information Technology, Healthcare Administration, Project Management, or a related fieldMinimum of 5 years of experience supporting federal healthcare IT, program management, or large-scale transformation initiativesExperience coordinating schedules, meetings, training sessions, and activities across multiple stakeholder groupsStrong proficiency with Microsoft Teams, SharePoint, Excel, Outlook, and other Microsoft 365 collaboration toolsExcellent organizational skills with strong attention to detail and the ability to manage multiple priorities simultaneouslyStrong written and verbal communication skills, including documentation development and stakeholder coordinationExperience tracking action items, risks, issues, and project deliverables in a structured environmentAbility to work independently in a remote environment while collaborating effectively across distributed teamsAbility to obtain and maintain a Public Trust clearanceExperience supporting Department of Veterans Affairs (VA) programs, particularly EHRM initiativesFamiliarity with DAWA, data collection activities, site cutover planning, or healthcare system implementation effortsExperience developing user guides, standard operating procedures (SOPs), training materials, or project documentationKnowledge of healthcare workflows, clinical operations, or health IT modernization programsCAPM, PMI-PBA, SAFe Scrum Master, PMP, or similar project management certification is a plusExperience supporting large-scale system deployments, transition events, or organizational change initiatives is preferredBenefitsMedical/Dental/Vision.401k with Employer Match.PTO + Federal Holidays.Corporate Laptop.Training Opportunities.Remote Opportunity.Company OverviewVetsEZ provides IT services & solutions such as data solutions, software solutions, PMO, and competitive edge solutions. It was founded in 2012, and is headquartered in San Diego, California, USA, with a workforce of 501-1000 employees. Its website is https://vetsez.com.