[Remote] Professional Services Technical Consultant

Note: The job is a remote job and is open to candidates in USA. Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. As a Professional Services Technical Consultant, you will design, develop, maintain, and support account reconciliation and positive pay solutions, collaborating with clients and internal teams to deliver reliable mainframe-based solutions.ResponsibilitiesDevelop, modify, and maintain COBOL applications in an IBM z/OS environment supporting ARP/SMS batch and online processingConfigure and extend ARP/SMS functionality for positive pay reporting, same-day and next-day exception processing, and account reconciliation servicesCustomize file layouts, control tables, and reconciliation workflows to meet client business requirements for partial and full deposit reconciliationTroubleshoot and resolve production incidents involving ARP/SMS jobs, Customer Information Control System (CICS) transactions, file transfers, and data integrity issuesOptimize COBOL programs, Job Control Language (JCL), and Database 2 (DB2) or Virtual Storage Access Method (VSAM) access methods to improve online performance and batch efficiencyCreate and maintain technical specifications, runbooks, and workflow documentation to support implementation and ongoing production supportCollaborate with clients, internal delivery teams, and product stakeholders to define requirements, validate solutions, and support successful deliverySkills5+ years of experience developing and supporting mainframe applications in an IBM z/OS environment using COBOL, JCL, TSO/ISPF, CICS, and VSAM5+ years of experience working with account reconciliation, positive pay, or treasury management processing in a financial services environment4+ years of experience troubleshooting production incidents, resolving batch and online processing issues, and supporting data integrity in mainframe systemsExperience configuring and supporting ARP/SMS modules, including positive pay exception reporting, reconciliation cycles, file layouts, and control tablesExperience using debugging and analysis tools such as Xpediter, InterTest, or similar mainframe diagnostic toolsAbility to analyze business requirements and translate them into technical solutions for batch and online processing workflowsBachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experienceExperience with additional Fiserv mainframe products such as PEP+Experience using Endevor, Changeman, or similar source code management toolsExposure to Agile or Information Technology Infrastructure Library (ITIL) processes in a mainframe environmentKnowledge of check processing lifecycle, positive pay matching logic, and treasury management reconciliation workflowsBenefitsFuel Your Life program to support your physical, financial, social, and emotional well-being.Paid holidays and generous time away policies.No-cost mental health support through Employee Assistance Programs.Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.Eight Employee Resource Groups to foster a collaborative culture and expand your network.Unparalleled professional growth with training, development, and internal mobility opportunities.Medical, dental, vision, life, and disability insurance options available from day one.Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.Tuition assistance and reimbursement program.Paid parental and military leave.Company OverviewFiserv, Inc. It was founded in 1984, and is headquartered in Central, Catalonia, ESP, with a workforce of 10001+ employees. Its website is https://merchants.fiserv.com/.