[Remote] Professional Services Consultant (North America)

Note: The job is a remote job and is open to candidates in USA. Nulogy is a manufacturing technology company that aims to enhance the efficiency of production processes for manufacturers and packagers. The Professional Services Consultant will lead customer implementations of Nulogy’s Platform, serving as the main point of contact and utilizing skills in project management and customer relations to ensure successful onboarding.ResponsibilitiesFacilitate on-site Business Process Mapping (BPM) sessions with customers and collect information that will guide the development of Workflows and Standard Operating ProceduresAssist in the translating of business requirements into technical design documentsConfigure and trouble shoot solutions per design documentsAssist customers with data migration activities related to Go-LiveTrain and mentor customer shop floor, front office, and management users in the use of our platformEnsure all key project tasks and milestones are captured, completed, and communicated according to timelines while managing competing prioritiesOther duties as assignedSkillsStrong consulting, analytical and problem solving skillsStrong presence, able to articulate complex concepts accurately, logical structure in presenting ideas in written and verbal communicationsAbility to prioritize tasks and self-manageManufacturing, Supply chain and distribution industry knowledge and experienceAbility to travel as needed (50%)Able to work from home while not travelling to or working from customer facilitiesBA / BS / AA DegreeLegally entitled to work in North AmericaMust be willing and able to travel internationallyHolds a valid driver's license and passportBilingual (English/Spanish) abilities, including verbal and written communication skillsExperience implementing MES, QMS, Environmental Health Safety, CMMS, and/or Inventory Management softwareBasic knowledge of networking and PLC programming. Experience in setting up direct communication with control systems on customer equipment, this includes PLCs, controllers and existing outputsBenefitsGroup benefit plan including health, dental, and vision that start on day one-benefit premiums are fully paid by the employerParental leave: 100% top-up for 15 weeks for any parent or biological or adopted childrenFlexible paid vacation policyRRSP Matching Program401K programFULLY REMOTEEveryone is set up with the tools and resources required to stay connected and help employees do their best workCompany OverviewManufacturing Operating System (MOS) for production, quality, compliance, and supplier collaboration across external manufacturing networks. It was founded in 2002, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is http://www.nulogy.com.