[Remote] Professional Services Consultant (Finance Software) - Remote
Note: The job is a remote job and is open to candidates in USA. CentralSquare Technologies is dedicated to powering public servants and uplifting communities with their technology solutions. They are seeking a Professional Services Consultant to engage with customers' Finance and Human Resource/Payroll staff, implementing complex projects while ensuring high customer satisfaction.ResponsibilitiesAssist customers with system configuration based on recommended best practices, workflows, and business requirementsPerform system demonstrations and assist the customer with system review prior to go-liveDevelop and maintain subject matter expert knowledge for the configuration of our software solutionsProvide consistent follow-through on the project tasks, deliverables, and communications with the Project Manager and the clientsBuild and maintain strong working relationships with customersWork independently with minimal supervision to meet required deadlines for a project as well as taking responsibility and ownership of issues and assignmentsWork with a wide range of disciplines and personalities, both internally and externallyCollaborates with senior consultants and Project Managers to align on best practices and project delivery standardsPerforms all other duties as assignedSkillsB.A. or B.S. Degree, or an Associate's Degree, or certificate with equivalent work experience2+ years of experience with Financial software implementation, consulting, and/or usage, with preference for hands-on implementation or consulting experienceExcellent presentation skillsAbility to adapt quickly to changing business and customer needs, maintaining a high degree of flexibilityAbility to handle multiple projects and tasks simultaneouslyAbility to learn new applications and system features quicklyDedicated to the best possible customer experience and takes initiative toward improving itDesire to travel up to 25% for training at customer sitesAbility to articulate technical and functional concepts to technical and non-technical audiencesBenefitsMentorshipLearning programsClear paths for advancementTuition reimbursementParental leavePaid volunteer hoursUnlimited PTOFlexible work environmentCompany OverviewCentralSquare Technologies is the trusted provider of public sector software in North America. It was founded in 2018, and is headquartered in Lake Mary, Florida, USA, with a workforce of 1001-5000 employees. Its website is https://www.centralsquare.com/.