[Remote] Production Operations Lead

Note: The job is a remote job and is open to candidates in USA. OneStudyTeam, a Reify Health company, specializes in expediting clinical trials to enhance patient outcomes. The Product Operations Lead will focus on the tactical execution and validation of product requirements, ensuring effective communication and coordination among teams while managing the product backlog and compliance standards.ResponsibilitiesDeliver the Core Artifacts: Write clear business requirements, user stories, acceptance criteria, and functional specificationsMaintain the Backlog: Prioritize, refine, and sequence the product backlog in close coordination with product, engineering, and business stakeholdersRoadmap Slicing: Convert high-level roadmap items into smaller, practical delivery milestones and value slicesFunctional Validation: Validate newly developed features against initial requirements and expected system behavior before releaseDefect Triage: Review QA findings to determine whether issues are system defects, requirement gaps, or usability concernsUAT Support: Coordinate User Acceptance Testing (UAT) and consolidate feedback from business users and clientsSchedule Ownership: Track product delivery schedules, release readiness, risks, blockers, and open functional decisionsStakeholder Updates: Provide regular delivery updates and support internal or executive presentations regarding release progress and tradeoffsRollout Preparation: Support Go-To-Market (GTM) efforts by preparing customer facing release notes, documentation, and feature limitation communicationsCross-Team Communication: Bridge communication between product, engineering, QA, customer success, operations, and leadershipGxP Alignment: Ensure requirements and final release packages adhere to GxP compliance standards, validation protocols, and audit-readiness in a regulated healthcare software environment. Partnering with Compliance and Quality teams to drive automation to make this process as efficient as possiblePerformance Monitoring: Track and summarize adoption metrics, usage statistics, and product KPIs to inform future feature prioritizationSkills2–4 years of experience working in Agile software development environments as a Product Owner, Business Analyst, Data Analytics, or similar roleStrong understanding of SQL, APIs, JSONLLMs are a part of your DNA, using them in support of their day to day activities is paramountExperience in SaaS, enterprise software, or healthcare workflow environmentsProven capability to write structured user stories, non-functional requirements (e.g., browser/resolution support), validation rules, and acceptance criteriaStrong organizational skills with a proven track record of managing a backlog, resolving day-to-day development blockers, and validating technical deliverablesThe ideal candidate has direct familiarity with GxP compliance guidelines and validated software environments is highly preferredCompany OverviewOneStudyTeam is a cloud-based software company that work to ensure therapeutic development moves at the speed of science. It is a sub-organization of Reify Health. It was founded in 2012, and is headquartered in Boston, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.onestudyteam.com.