[Remote] Product Operations

Note: The job is a remote job and is open to candidates in USA. Clay is a company focused on helping organizations turn growth ideas into reality through creativity and data. They are seeking a Product Operations leader to establish launch frameworks, ensure smooth product delivery, and drive alignment across teams as the company scales.ResponsibilitiesOwn the launch process - Establish a scalable launch framework that aligns EPD, Marketing, Sales, and Finance around clear goals, positioning, and success metrics. Ensure products ship smoothly and deliver value to both our customers and the businessDrive company-wide product alignment - Own key forums (i.e., bi-weekly required sprint demos) as moments to reinforce strategy, highlight impact, and create shared understanding across the company. Formalize and scale our product hub into a central system for planning, team updates and company visibilityPartner with Enablement - Make sure the GTM teams are trained on what matters mostRun quarterly planning - Lead quarterly planning across EPD, ensuring tight alignment between product bets, company priorities, and resource allocationBe the voice of the customer - Build structured feedback loops with GTM, Sales, and Support. Synthesize insights into actionable inputs for roadmap and strategySkills7+ years in product operations, technical program management, or a similar role where you kept cross-functional teams movingStrong communication skills and can work with both technical and non-technical audiencesSharp analytical and problem-solving abilities. You know when to dig deeper and when to move forward with imperfect informationProven ability to influence product strategy and cross-functional decision-making, not just executeProcess-builder mindset so that you create systems that scaleComfort in a fast-paced, high-growth environment where priorities can shift quicklyBenefitsAll employees can work for free with world-class coaches who specialize in creativity, management, and more.Company OverviewClay is an AI-driven sales and marketing company that equips growth and sales teams with customer data and automated workflows. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://clay.com.Company H1B SponsorshipClay has a track record of offering H1B sponsorships, with 10 in 2025, 5 in 2024, 2 in 2023, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.