[Remote] Product Manager x2

Note: The job is a remote job and is open to candidates in USA. Best Buy Canada is seeking two Product Managers, one focused on Reverse Logistics and the other on wireless technology. The roles involve leading cross-functional teams to enhance operational efficiency and improve customer experiences in their respective domains.ResponsibilitiesDeliver on the product vision and roadmap for Reverse LogisticsLead an agile, cross-functional delivery team to build scalable and reliable platforms that support reverse logistics and returns operations end-to-endServe as the functional domain expert in reverse logistics, connecting technical implementation with business context and operational goalsCollaborate with internal partners and external vendors to engage, influence, and build strong working relationshipsContribute to the broader reverse-logistics modernization journey, unlocking value from new platforms and capabilities and supporting new initiativesDeliver on the product roadmap for the Mobile Phone Activations productPartner with engineering and delivery teams in an agile environment to deliver scalable and reliable experiences that support Mobile Phone Activations end-to-endPartner closely with operational stakeholders to understand pain points and translate business needs into well-defined product backlog items and actionable outcomes for delivery teamsServe as the functional domain expert in Mobile Phone Activations, connecting technical implementation with business context and operational goalsContribute to the end-to-end mobile activation evolution, unlocking value from integrated carrier, financing, and fulfillment capabilities while enabling new customer and associate-led activation experiencesSkills4+ years of experience as a product manager delivering software products in complex operational domains (retail operations, logistics, supply chain, or post-purchase experiences)Hands-on familiarity with reverse logistics concepts (returns, repairs, return-to-vendor, write-offs/disposition, shipping) and how these connect across systems and operationsExperience leading cross-functional agile teams and delivering iterative value through well-shaped roadmaps, backlogs, and clear outcome measuresStrong ability to partner with technology, business, and operations teams, translate needs into product requirements, and make effective trade-offs across scope, timeline, and value4+ years of experience as a product manager delivering software products in complex, customer-facing ecosystems, ideally within telecom, retail, or transactional platformsExperience with telecom activation workflows, including plan selection, provisioning, and real-time transaction processing across multiple carrier partnersHands-on experience designing customer and front-line associate experiences, balancing self-serve capabilities with assisted selling in high-volume environmentsExperience working with systems that handle sensitive customer data (PII), with a strong understanding of privacy, security, and regulatory compliance requirementsStrong operational mindset, with familiarity in piloting & iterations for front-line associatesBenefitsRemote-first work environment.Employee discounts on awesome tech from day one.Flexible health benefits and wellness program.TFSA and RRSP programs.100% matched company pension plan.Training programs to build new and transferable skills.This job is eligible for a company performance bonus in addition to the compensation range above.Company OverviewBest Buy Canada operates as a specialty retailer and e-tailer of consumer electronics, personal computers, and entertainment software. It is a sub-organization of Best Buy Enterprise Services. It was founded in 2001, and is headquartered in Burnaby, British Columbia, CAN, with a workforce of 10001+ employees. Its website is http://www.bestbuy.ca/.