[Remote] Product Manager with PBM Experience
Note: The job is a remote job and is open to candidates in USA. Dice is seeking a Senior Product Manager with experience in pharmacy benefit management (PBM) and the healthcare industry. This role involves executing products and initiatives while providing leadership and coaching within the Enterprise Product Management practice, guiding product teams on planning, execution, and career development.ResponsibilitiesUse customer feedback, market analysis, and data to inform product decisionsDefine and manage success metrics to inform ongoing product strategyKnow your customer by regularly engaging current and prospective users to understand needs and behaviorsDrive build-test-learn experiments to validate assumptions and refine product directionCreate, prioritize, and continuously refine the product backlog by decomposing complex problems into epics/features/user stories with clear acceptance criteriaPartner with Engineering and Architecture to define solution approaches, technical requirements, and delivery sequencingOwn non-functional requirements (NFRs) for performance, availability, scalability, resiliency, and observabilityDrive security-by-design and privacy-by-design requirements in partnership with Security, Risk, and ComplianceDefine telemetry and analytics instrumentation to measure adoption, reliability, and business outcomesEnsure production readiness through release planning, feature flags, runbooks, and incident response expectationsBalance feature delivery with technical debt reduction by prioritizing modernization, refactoring, and dependency upgradesDevelop and communicate the product vision, strategy, and roadmap; incorporate timely stakeholder feedbackEnsure development standards are followed to enable tight feedback loops and clear product definitionCoach and mentor team members and cross-functional partners on collaboration, ideation, consumer research, experiment design and execution, measurement, implementation, customer interactions, and rolloutPartner with business and IT stakeholders during execution to ensure expectations are metProactively remove obstacles and resolve roadblocks to achieve product goalsIdentify and develop services and service level agreements (SLAs); educate senior leaders and continuously improve service-related processesSkills8+ years of IT or digital product management (or related) experience across the SDLC, including at least 5 years in a Product Manager role and 3 years translating business needs and requirements into IT/digital product solutions5+ years of deep knowledge of IT principles, Agile development methodologies, and cloud platforms/applications, software products, or design tools5+ years of experience managing customer expectations and building strong stakeholder relationshipsUse customer feedback, market analysis, and data to inform product decisionsDefine and manage success metrics to inform ongoing product strategyKnow your customer by regularly engaging current and prospective users to understand needs and behaviorsDrive build-test-learn experiments to validate assumptions and refine product directionCreate, prioritize, and continuously refine the product backlog by decomposing complex problems into epics/features/user stories with clear acceptance criteriaPartner with Engineering and Architecture to define solution approaches, technical requirements, and delivery sequencingOwn non-functional requirements (NFRs) for performance, availability, scalability, resiliency, and observabilityDrive security-by-design and privacy-by-design requirements in partnership with Security, Risk, and ComplianceDefine telemetry and analytics instrumentation to measure adoption, reliability, and business outcomesEnsure production readiness through release planning, feature flags, runbooks, and incident response expectationsBalance feature delivery with technical debt reduction by prioritizing modernization, refactoring, and dependency upgradesDevelop and communicate the product vision, strategy, and roadmap; incorporate timely stakeholder feedbackEnsure development standards are followed to enable tight feedback loops and clear product definitionCoach and mentor team members and cross-functional partners on collaboration, ideation, consumer research, experiment design and execution, measurement, implementation, customer interactions, and rolloutPartner with business and IT stakeholders during execution to ensure expectations are metProactively remove obstacles and resolve roadblocks to achieve product goalsIdentify and develop services and service level agreements (SLAs); educate senior leaders and continuously improve service-related processesExperience as a Product Manager working in Agile methodologiesExperience advocating for UX/design practices within large business and technology organizationsPharmacy benefit management (PBM) and healthcare industry experienceDemonstrated focus on quality and cost savings through continuous process improvementProduct management certifications (e.g., CSPO, SAFe POPM) preferredCompany OverviewDice is the go-to career marketplace for tech professionals. It was founded in 2010, and is headquartered in Drachten, Friesland, NLD, with a workforce of 201-500 employees. Its website is https://www.or-quest.nl/.Company H1B SponsorshipDice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.