[Remote] Product Manager - Technical

Note: The job is a remote job and is open to candidates in USA. Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. As a Technical Product Manager, you will support and drive strategic product initiatives, managing projects from planning through launch while working closely with cross-functional teams to prioritize and deliver impactful solutions.ResponsibilitiesSupport Senior Product Manager across strategic operations workstreamsTranslate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans, leading scoping calls and producing crisp written outputsPartner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilitiesDrive execution across discovery, planning, development, testing, release, and post-launch iteration, taking end-to-end ownership of roadmap development projects from requirements through delivery, release readiness, and post-development documentation and enablementEstablish and maintain an intake and triage rhythm for enhancement requests and operational work, ensuring consistent capture of context, impact, dependencies, and recommended priority for leadership decisionsBuild and maintain a prioritized view of top platform risks and recurring operational gaps, surfacing risks early and clearly to product leadership to support prioritization decisionsManage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiativesAnalyze data, client feedback, and market signals to inform product decisions and improve feature valueOversee product documentation, release notes, internal enablement materials, and stakeholder communicationsSupport client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoptionUse AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate outcomes, including communication drafting, data analysis, prompt engineering, and documentationSkills2+ years of Technical Product Management, Product Management, or technical project leadership experience at a software companyExperience working closely with Engineering and Data Science teams on APIs, data workflows, analytics, or automation capabilitiesDemonstrated ability to translate ambiguous requests into clear requirements (user stories, acceptance criteria, and documentation) and drive work to completion across cross-functional teamsExperience reading and interpreting API requirements and technical documentation (REST concepts, authentication patterns, payloads, and webhooks fundamentals)Bachelors or Advanced degree in a related fieldExperience with the Rithum for Brands (ChannelAdvisor) platformIntrapreneurial/founder mindsetExperience with AI tooling for documentation, requirements gathering, and/or building solutionsIntegration-heavy environment exposure (APIs, webhooks)Experience using tooling commonly associated with technical delivery and operations (JIRA, Notion, backlog tools, documentation tooling, and basic data analysis)BenefitsMedical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1A 6% 401(k) matchCompetitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days12 weeks primary caregiver leave & 4 weeks secondary caregiver leaveAccident, critical illness, and hospital indemnity insurancePet insuranceLegal assistance and identity theft insurance plansLife insurance 2x salaryAccess to the Calm app and the Employee Assistance Program$65/month Remote work stipend for internetCulture and team-building activitiesTuition assistanceCareer development opportunitiesCharitable contribution match up to $250 per yearDiscretionary bonus for non-sales rolesA discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentivesCompany OverviewRithum is a provider of cloud-based e-commerce fulfillment and marketing solutions for large retailers, marketplaces, and consumer brands. It was founded in 1997, and is headquartered in Atlanta, Georgia, USA, with a workforce of 501-1000 employees. Its website is https://www.rithum.com.Company H1B SponsorshipRithum has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024. Please note that this does not guarantee sponsorship for this specific role.