[Remote] Product Manager, Senior Care - Prior Authorization and Concurrent Review

Note: The job is a remote job and is open to candidates in USA. PointClickCare is a leading health tech company focused on empowering providers to deliver exceptional care. They are seeking a Product Manager for their Integrated Care Product team to manage coverage and authorizations in post-acute long-term care settings, ensuring patient care and accurate revenue. The role involves collaborating with engineering and design teams to deliver impactful product outcomes.ResponsibilitiesOwn the roadmap and backlog for your portfolio, keeping it prioritized against customer value and business impactServe as the voice of the customer to your engineering team, translating customer needs, payer requirements, and data into clear user stories and acceptance criteriaRun continuous discovery with case managers, nurses, and authorization teams, becoming a recognized expert on their problems, goals, and landscapeWork cross-functionally with engineering, UX, and design to deliver and optimize the workflows that keep residents covered and facilities paidAssess product investment opportunities and incoming requests with thorough but lightweight rigor, and bring clear, reasoned recommendations to leaders and stakeholdersDefine and monitor product health metrics and adoption, and use what you learn to decide what to build nextIdentify opportunities to add value through AI, automation, and smarter logic, so a small centralized team can support many facilities at onceSkillsBachelor's degree in Healthcare, Engineering, Business Administration, or related field3+ years of product management experience, including B2B experience with a direct sales team and enterprise customersExperience managing software products through the full development lifecycleBackground in healthcare IT and in skilled nursing or post-acute workflowsAbility to influence and drive alignment across engineering, design, and business stakeholders without formal authorityComfort with technical concepts including APIs, integrations, and modern development practicesExcellent communication skills with both business and technical stakeholders, in writing and in personExperience building or integrating AI or ML powered product featuresFamiliarity with skilled nursing or post-acute workflows such as coverage, authorizations, and managed careA track record of extending an established product with new capabilities and measurable valueA bias toward product impact over process; you focus on outcomes, not just outputBenefitsBenefits starting from Day 1Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition and more!Company OverviewPointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care. It was founded in 1995, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.pointclickcare.com.Company H1B SponsorshipPointClickCare has a track record of offering H1B sponsorships, with 2 in 2026, 17 in 2025, 11 in 2024, 11 in 2023, 17 in 2022, 4 in 2021. Please note that this does not guarantee sponsorship for this specific role.