[Remote] Product Manager - Payments

Note: The job is a remote job and is open to candidates in USA. Veracross is a SaaS-based School Information Systems provider focused on K-12 schools worldwide. The Payments Product Manager will own the strategy and execution for Veracross’s global payments capabilities, partnering with various stakeholders to deliver secure and compliant payment experiences for schools and families.ResponsibilitiesSupport the strategy, planning, and execution of the Veracross global payments roadmap across the US, UK, ANZ, and other marketsConduct market research, customer discovery, and competitive analysis to inform payments product decisionsPartner with payment processors, gateways, and banking partners to evaluate capabilities, negotiate features, and manage day-to-day relationshipsCollaborate with UX, engineering, compliance, and GTM teams to deliver intuitive, secure, and scalable payment experiences for schools and familiesTranslate business and customer needs into clear product requirements, user stories, and acceptance criteriaHelp ensure compliance with PCI DSS, NACHA, card network rules, and regional payment regulations (e.g., PSD2/Strong Customer Authentication in the UK/EU, ATO/AusPayNet standards in Australia)Analyze payment performance data — authorization rates, decline reasons, settlement timing, chargebacks, and fees — to identify opportunities for improvementSupport GTM, customer success, and support teams with training, documentation, and enablement on payments featuresTrack KPIs, report on product performance, and adapt the roadmap based on measurable impactSkillsBachelor's degree in Business, Finance, Economics, Computer Science, or a related fieldMinimum 2 years of relevant experience in payments, fintech, financial services, or a closely related domain (e.g., associate product manager, payments operations, payments analyst, product analyst, or implementation specialist working with payments or treasury products)Working knowledge of how online payments work end-to-end — including card processing, ACH/bank transfers, gateways, processors, and settlementFamiliarity with payments compliance and risk concepts such as PCI, fraud prevention, and chargebacksStrong analytical mindset, comfortable working with data to inform product decisionsExcellent written and verbal communication skills, with the ability to collaborate across time zones and regionsCurious, organized, and self-directed — eager to grow into a full product management role with global scopeAuthorized to work in the United StatesPrior experience as an Associate Product Manager or Product Analyst on a payments or fintech productExposure to international/cross-border payments, multi-currency processing, or FXExperience with payment platforms such as Stripe, Adyen, Worldpay, Payroc or similarFamiliarity with regional payment methods (e.g., BECS/Direct Debit in Australia, BACS/Faster Payments in the UK, ACH in the US)Experience working in or with K–12 schools, higher education, or family-facing billing platformsExposure to machine learning and/or automationBenefits3