[Remote] Product Manager, NoCode Marketplace & Merchant Operations

Note: The job is a remote job and is open to candidates in USA. PayJunction is seeking a Product Manager to own their NoCode platform and merchant operations portfolio. This role involves coordinating external development with internal engineering for a multi-horizon integration platform and managing merchant-facing products to enhance user experience. The ideal candidate will bring human-centered design thinking to both domains, ensuring the solutions built are technically sound and genuinely useful for users.ResponsibilitiesOwn the product vision, strategy, and quarterly roadmap for NCPI and merchant operations. Articulate where we are going, why, in what order, and what we are choosing not to doCoordinate external NCPI development with internal engineering. Define integration contracts, acceptance criteria, and handoff processes. Ensure both teams are aligned on scope and timelineOwn the merchant experience across the operational product surface. Identify friction, advocate for usability, and improve the daily experience of merchants using PayJunctionBuild and maintain the product backlog with strategic intent. Prioritize based on business value, cost of delay, and merchant impact. Maintain 2-4 sprints of ready work at all timesDrive the multi-horizon marketplace strategy: sequence the evolution from NoCode integrations to a full partner ecosystem with clear milestones and measurable outcomes at each stageConduct product discovery before committing major work. Talk to merchants, interview integration partners, analyze support data, review competitive ecosystems. Validate before buildingWrite benefit hypotheses for major initiatives and validate outcomes post-ship. Own the full cycle: discover, plan, build, ship, measure, learnCollaborate with engineering during sprint planning, refinement, and execution. Be available, be clear, and treat developers as partners in building the right thingCommunicate proactively with stakeholders. Send monthly domain updates. Surface trade-offs and sequencing changes before people have to askTriage all incoming requests in your domain. Accept, defer, decline, or route. Every request gets a visible dispositionSkills7+ years of experience preferred as a Product Manager or in a similar product leadership role3+ years working with Agile/Scrum teams, driving (not just participating in) sprint planning, refinement, and backlog healthExperience managing products built by external development teams, coordinating between external vendors and internal engineering for integration and alignmentExperience with API, platform, or integration products where your users included developers or technical partnersExperience owning merchant-facing or SMB-facing product experiences where the end user is a business operator managing daily workflowsProven track record of outcome-focused delivery with measurable evidence of impact (adoption, engagement, revenue, retention)Experience with marketplace, ecosystem, or integration platform strategy involving third-party developers or partnersStrong human-centered design instincts: you think in user journeys, you notice friction, you advocate for usability even when no one asks you toExperience in payments, fintech, or B2B SaaS with regulated environments preferredFamiliarity with Jira, Confluence, and product intake/discovery tools preferredProduct management certifications (CSPO, PSPO, or equivalent) preferredBachelor's degree in Business, Computer Science, or a related field preferredBenefitsHealth, dental, and vision paid 100% by company for you and your dependents401k with 6% matchFSA and Dependent Care FSALong-term & short-term disability coverage for you paid 100% by company8 paid company holidays per year2 paid floating holidays per year1 paid volunteer day per yearPaid Time OffAnnual learning stipendHome office equipment stipendQuarterly “fun budgets” for team bonding eventsOpportunity to be part of a company that is changing a whole industryOpportunity for growth within the companyOpportunity for remote, in-office, or hybrid workThe opportunity to choose the work environment that best suits you - remote, in-office, or hybrid.All remote & hybrid team members can enjoy:
+ Company-provided equipment for your home office
+ An equipment allowance for home office essentialsThose who choose to come into the office can look forward to:
+ Bright and open offices in downtown Santa Barbara
+ Stocked snack kitchens
+ Collaborative work spaces with Herman Miller chairs, height-adjustable desks, and a large 32-inch monitors
+ Dog-friendly officeCompany OverviewPayJunction is a cloud-based payment platform that helps businesses increase productivity, reduce costs, and elevate the payment experience. It was founded in 2000, and is headquartered in Santa Barbara, California, USA, with a workforce of 51-200 employees. Its website is https://www.payjunction.com.