[Remote] Product Manager, Legal Pro Services
Note: The job is a remote job and is open to candidates in USA. Rocket Lawyer is the largest and most widely used online legal service platform in the world, seeking an exceptional product manager to build a marketplace for on-demand legal services. The role involves connecting legal professionals with customers, managing workflows, and ensuring successful product delivery to revolutionize the legal industry.ResponsibilitiesBuild the product to deliver a marketplace for on-demand legal services, connecting legal pros with potential customersOwn the end-to-end delivery of Legal Pro fulfillment systems, working closely with stakeholders, customers, and delivery teamsDefine KPIs to measure the success of the product, conduct product discovery, and produce detailed requirementsEnsure timely release of the product to meet planned delivery datesCoordinate cross-functional delivery teams and track changes to delivery dates and potential risksInstrument the product with events to capture metrics and monitor KPIsSkillsAt least five years of experience as a Product ManagerProven track record of scaling SLA-timeframe driven fulfillment systems for products or services associated with a known brandAbility to collaborate effectively with business leaders, engineers, UX designers, operational specialists, partners, and customer-facing product managersDemonstrated drive and passion for making the law simple and affordable for allAbility to deliver high-quality technical products that meet the needs of business stakeholdersExpertise in defining and prioritizing both functional and non-functional requirementsAbility to represent ideas visually using user flows, wireframes, and presentationsAdept at agile product delivery and thorough documentationSkilled at breaking projects down into tickets and refining with engineering teamsAbility to coordinate cross-functional delivery teams and track changes to delivery datesSkilled at providing updates to stakeholders succinctly covering product releases, sprint commitments, risks, blockers, and due datesAbility to instrument products with events to capture metrics and monitor KPIsExperience in proposing products, features, and optimizations based on data-driven insightsAbility to work effectively with customer-facing product teams, internal stakeholders, and designersExperience in developing successful relationships with third-party partnersAbility to work with engineers to design systems that avoid technical debtAccountability and ownership mindsetHumility and a willingness to learn and validate hypothesesEmpathy towards customers and business stakeholdersA bias for action and a proactive approachDesire to become an expert in the product areaPassion for making the world a better placeAbility to set a positive and celebratory atmosphere in the workplaceBenefitsComprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)Unlimited PTOCompetitive salary packagesLife insuranceDisability benefitsSupplemental Optional Life Insurance BenefitsFSA Options OptionalHSA with Company Match401k program with Company MatchWellhub & ClassPass fitness platformsComprehensive Pet Insurance optionsFinancial Wellbeing & Student Loan Program accessAccess to additional Mental Health & Wellbeing resourcesPre-tax Commuter/Transit BenefitsFree Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted ratesVariable compensation and be eligible for an equity grant, depending on the position and levelCompany OverviewRocket Lawyer provides online legal services to help users meet the legal needs of their families and business. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.rocketlawyer.com.Company H1B SponsorshipRocket Lawyer has a track record of offering H1B sponsorships, with 6 in 2025, 2 in 2024, 2 in 2023, 2 in 2022, 7 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.