[Remote] Product Manager, Classwork, Digital Product
Note: The job is a remote job and is open to candidates in USA. The College Board is a mission-driven organization dedicated to expanding educational opportunities. They are seeking a Product Manager for their Digital Product team to shape the classroom product experience, ensuring it meets the needs of educators and students while driving innovation in digital assessments.ResponsibilitiesDefine and communicate a clear vision and experience roadmap for the end-to-end classroom product, articulating what users can do across the platform and ensuring alignment with customer outcomes, program goals, and College Boardâs broader strategyBridge across product teams to identify and drive cross-domain initiatives required to deliver a cohesive, unified experienceEstablish and maintain a deep understanding of customer needs, user behaviors, and competitive offerings, bringing real user insights into product scoping to inform experience strategy and ensuring continuity and usability across the platformPartner with internal teams and external providers to understand their needs and translate them into a clear set of prioritized experience and provider capabilitiesIdentify opportunities to simplify the end-to-end experience, reducing friction, complexity, and operational risk for usersLead development of business cases and strategic rationale for cross-product investments that enhance the overall experienceDrive alignment on priorities and sequencing of work across multiple product teams to deliver cohesive, end-to-end experiencesEnsure that roadmap priorities across domains come together into a seamless solution that is intuitive and valuable for customersPartner with domain product managers and product owners to ensure shared understanding of experience goals, dependencies, and success metricsProactively define and communicate Objectives and Key Results (OKRs) focused on customer outcomes and experience qualityParticipate in planning processes to help prioritize and coordinate initiatives that span multiple teams and systemsProvide input and feedback throughout development to ensure consistency, usability, and alignment with the intended experienceAct as the primary narrator for the end-to-end classroom product experience, clearly communicating its value, vision, and evolution to internal stakeholders, partners, and customersCollaborate with product teams and internal functions to ensure that training, support materials, and communications reflect a cohesive end-to-end experienceBuild strong relationships across teams to align shared goals and ensure successful delivery of cross-domain initiativesPartner with providers (College Board and third-party) to align on priorities and ensure their needs are reflected in the experience roadmapServe as a subject matter expert on the end-to-end classroom product experience in internal and external engagementsAdvocate for the customer by ensuring that what we build is easy to use, cohesive, and delivers meaningful value across the full experienceOwn the vision, strategy, and delivery of the Core Experience layerâincluding homepage, navigation, and unified helpâensuring it provides a seamless entry point into the Kâ12 assessment platformTranslate experience strategy into a clear, iterative set of experiments and delivery plans that drive measurable improvements in usability, engagement, and task completionCollaborate daily with engineers, designers, and stakeholders to shorten feedback loops, accelerate delivery, resolve dependencies, and ensure critical features are intuitive and perform reliably at scalePartner with Product Design to conduct user research and prototyping, shaping a cohesive and intuitive dashboard and navigation model that reflects real user needsDefine and maintain a well-prioritized product backlog, writing clear, user-centered stories and acceptance criteriaEnsure visibility and alignment of Core Experience priorities across product teams, managing dependencies and driving shared understandingUse data, user feedback, and experimentation to evaluate feature impact and continuously improve the end-to-end experienceCollaborate with domain product managers to ensure Core Experience patterns (navigation, entry points, help) are consistently implemented across the platformSkills5+ years of experience spanning K-12 education and product management, with a recent track record of leading products within SaaS or enterprise platforms; candidates who have taught or worked directly in K-12 education and then moved into product could be a strong fitExperience with Kâ12 classroom workflows, including how teachers plan, create, assign, and manage classwork and monitor student progressA proven ability to drive measurable business and user outcomes through discovery and deliveryExperience collaborating closely with product managers, designers, engineers, content strategists and cross-functional stakeholders to deliver intuitive and reliable user experiencesHigh attention to detail and exceptional written and verbal communication skills, with the ability to produce clear, precise documentation and ensure shared understanding across technical and non-technical audiencesStrong organizational skills, with the ability to manage multiple dependencies and priorities effectivelyExperience leading pilots and experiments to test and validate user-facing capabilitiesThe ability to travel 5â7 times a year to College Board offices or on behalf of College Board businessA passion for expanding educational and career opportunities and mission-driven workAuthorization to work in the United States for any employerCuriosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactivelyClear and concise communication skills, written and verbalA learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user inputA drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarkingA collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared successFamiliarity with AI and emerging technologies and how they can enhance user experiences or workflowsBenefitsAnnual bonuses and opportunities for merit-based raises and promotionsA mission-driven workplace where your impact mattersA team that invests in your development and successCompany OverviewCollege Board is a not-for-profit organization that clears a path for all students to own their future through the Advanced Placement Program, the SAT, Official SAT Practice on Khan Academy, BigFuture, and more. It was founded in 1899, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.collegeboard.org.